Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported rude staff, long wait times, and incorrect orders, leading to frustration.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness and taste.
Cleanliness
Inconsistent cleanliness reported, with some customers noting dirty tables and restrooms.
Fast Service
Some customers appreciated the quick service, especially in the drive-thru, while others experienced significant delays.
AR
Amelia Rodriguez
3 days ago
1.0
They always forget food and sauce, they give out your food to somebody else making you wait so long. They were unhelpful and forgot my Big Mac sauce. And there pretty slow.
SS
syd
Jan 1, 2026
1.0
food was mid , drove up to the drive thru and IMMEDIATELY got yelled at in some dramatic, mumbled way. i understand working on new year’s day is a hassle but that does not mean you have to treat someone like slob 😭
JF
Judy Feldhausen
Dec 27, 2025
4.0
Fast service. This is the first time I had to pay to get a syrup
AM
Allen Munden
Dec 19, 2025
2.0
Employee at this place allowed someone to cut in front of me and still served them ahead of me even though I complained about them cutting line.
AT
Ashley Terry
Dec 4, 2025
1.0
I come and get the same coffee every single day. They gave me a frappe that was like water and it tasted so disgusting. Only one other time this has happened and when I told them they were so sweet. This time I told them and the Spanish manager that was working today at noon was so incredibly rude and was sitting there arguing with me about it. I gave her the entire full coffee and she even said that she knows my order because I come so much. So if you know my order then don't you think I know what my coffee is supposed to taste like if I get it every day? It's just ridiculous that I pay for something and she was arguing with me about remaking me it and wouldn't listen. I'm going tomorrow to get a refund because she just brought me another one that looks like crap. I'm going somewhere else to get a new one and I will make sure I get my refund and I will be reporting her to her district manager and I will be calling to speak to her GM as well.
What are the operating hours of McDonald's at 3649 S Keystone Avenue, Indianapolis?
This McDonald's location is open 24 hours a day, 7 days a week.
Does McDonald's at this location offer drive-thru service?
Yes, the drive-thru is open 24/7, available every day of the week.
What delivery options are available at McDonald's on S Keystone Avenue?
They offer delivery with services including curbside pickup, same-day delivery, and no-contact delivery.
Can I order McDonald's food online or through a mobile app?
Yes, you can order through their website, the McDonald's App, or via quick links provided for Apple and Android devices.
What payment methods are accepted at McDonald's on S Keystone Avenue?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any nearby fast food options near McDonald's at 3649 S Keystone Avenue?
Yes, nearby fast food restaurants include Burger King, Wendy's, Subway, Dairy Queen, and Home Run Burgers & Fries which provide alternative dining options.
What gas stations are located near this McDonald's for convenience?
Nearby gas stations include Shell, Speedway, Valero Quick Mart, and Keystone Citgo, making it convenient to refuel and grab a meal.
Which places of worship are close to McDonald's on S Keystone Avenue?
Close by are Calvary Tabernacle, Mount Zion General Baptist Church, The Apostolics of Beech Grove, and Mt Zion General Baptist Church for those interested in religious services.
Does this McDonald's location have WiFi and mobile ordering services?
Yes, it offers WiFi as well as mobile ordering and mobile offers to enhance your dining experience.
Is there a rewards program available at this McDonald's?
Yes, customers can earn points for free food through the MyMcDonald's Rewards program.