Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,024 reviews
5 stars
566
4 stars
370
3 stars
343
2 stars
209
1 star
536
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and disrespectful staff.
Cleanliness
Many customers complained about unsanitary conditions, including unpleasant odors and dirty tables.
Order Accuracy
Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
Drive-Thru Experience
Some customers praised the drive-thru service for being quick and efficient, contrasting with the in-store experience.
- RPranjani prasadDec 26, 20251.0Worst customer service.
- HBHadji BaDec 19, 20255.0The gentleman currently on duty is exceptionally kind and professional.
- EFEric FreemanDec 15, 20252.0Terrible sandwich Terrible service need new mgmt
- JSJordyn StewartDec 15, 20251.0came here a couple weeks ago (before I realized they had an indoor lobby), and I got into a verbal altercation with a man working drive through. I didnt get his name, but he started screaming at me because I didn't realize there was a lobby in which to pick up my Doordash order. very unnecessary. inside of the lobby, it always smells like duqué. I've witnessed fights almost break out here a couple times as there's lots of loitering in and around this location; people have approaced me/my vehicle before while I've been doordashing. I know the workers' have no control over the crowds that gather, but I tend to avoid this location for these reasons. just drive the few extra minutes, youre sure to run into another McDonald's. p.s. they also never put salt on the fries
- KKKristinDec 7, 20255.0For drive thru, this is the best, most consistent McDonalds I’ve ever been to. Food is always fresh and hot
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 37 W 38th St, Indianapolis?
McDonald's at 37 W 38th St is open daily from 6:00 AM to 8:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 4:15 AM to 3:50 AM, offering extended hours beyond regular store hours.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, McDonald's offers delivery service every day from 4:30 AM to 3:50 AM.
What types of pickup and delivery services are available at this McDonald's?
This location provides curbside pickup, standard delivery, same-day delivery, and no-contact delivery options.
What payment methods does this McDonald's accept?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's have a mobile app for ordering food?
Yes, you can order via the McDonald's app available on iOS and Android devices.
Is there WiFi available at the McDonald's located at 37 W 38th St?
Yes, this McDonald's location offers WiFi for customers.
What nearby places can I visit before or after eating at McDonald's on 38th Street?
You can visit Blue Rhino Propane Exchange for propane needs, PNC bank for financial services, or relax at The Mid-North Shepherd's Center community area nearby.
Are there convenient transit or fuel options near this McDonald's?
Yes, there is a BP gas station and convenience store nearby for quick fuel stops or essentials.
What entertainment or shopping options are close to McDonald's at 37 W 38th St?
Nearby options include Punk Rock Night music venue for live shows, and CVS Pharmacy for shopping needs.