Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,619 reviews
5 stars
545
4 stars
309
3 stars
258
2 stars
134
1 star
373
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff attitudes.
Cleanliness
Some reviews highlighted that the restaurant and restrooms were clean, although there were also complaints about unsanitary conditions.
Order Accuracy
A significant number of customers experienced issues with their orders being incorrect or incomplete, leading to dissatisfaction.
Speed of Service
While some customers noted fast service during certain times, many others reported slow service, particularly during busy hours.
Staff Attitude
Several reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.
- CVCecilia VDec 24, 20253.0Been trying to order a French vanilla latte they said their machine is not working and it’s been like that for over a month
- XWXavier WadeDec 18, 20251.0If you have a disability avoid this place. I have been waiting to be served for at least 10 minutes standing at the cash register. The lady handing orders out has not said anything to me or even recognized that I was standing there. Then I asked if I can order and she just walked away. 12:00 lunch and the restaurant is pretty empty inside. I stood and watched several people standing and waiting without being helped. I stood there for a total of 15 minutes before being noticed.
- RHRay HoDec 16, 20255.0Good service, friendly staff.food is good.my kids love this place ❤️
- DBDave BabaDec 9, 20251.0Don’t know why it says it’s 24 hours on Apple Maps when it’s not what a disappointment
- FLFelicity LongDec 1, 20251.0Waited over 10 minutes for one breakfast sandwich and 3 hashbrowns. 4 cars left behind me, and not to mention they got my order wrong. And dont listen to a word we ask. They need to improve their service. Its seriously sad.
Frequently Asked Questions About McDonald's
What are the McDonald's operating hours for dine-in and drive-thru?
McDonald's is open 24 hours a day for dine-in and has a drive-thru open 24/7.
Can I order McDonald's for delivery, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 11:00 PM.
What delivery and pickup services does this McDonald's location offer?
This location offers curbside pickup, delivery, same day delivery, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 3501 W 86th St, Indianapolis, IN 46268, USA.
Does this McDonald's have a mobile app for ordering?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What services and amenities does this McDonald's offer?
They offer DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which nearby fast food restaurants can I also visit around this McDonald's location?
Nearby fast food options include Wendy's, Taco Bell, Chick-fil-A, Five Guys, and Pizza Hut, perfect for trying different tastes in the area.
Are there any automotive services near this McDonald's where I can get my car serviced?
Yes, nearby automotive services include Roar Garage Springs, Quick Lube Express, and Crew Carwash for your vehicle maintenance needs.
What local attractions or amenities are close to this McDonald's for customers to visit before or after dining?
Customers can visit places like Rainbow Shops for clothing, Circle City Comics for comic books, and Community Clinic at Walgreens for urgent medical care nearby.