Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, often exceeding 15 minutes, with many expressing frustration over slow service.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and the need for customers to check their bags before leaving.
Food Quality
Feedback indicated inconsistent food quality, with many customers receiving cold or poorly prepared items.
Cleanliness
Several reviews mentioned dirty dining areas and restrooms, contributing to a negative overall experience.
Staff Attitude
Customer experiences varied, with some praising friendly staff while others reported rude or unhelpful service.
KL
Ken and Jen Leo
2 days ago
1.0
No workers at registers. Told we have to take it to go. Order at kiosk and wait 20 minutes, but our soda was set out immediately so it was nice and watered down and warm
AW
amanda ward
Oct 25, 2025
1.0
Without a doubt the worst McDonalds location in the Midwest. Let’s start from the top: this McDonald’s is located off an exit ramp by a truck stop yet the hours are that of a boutique clothing store. Once you enter the drive thru, don’t expect to have two window service. There has yet to be a day where we haven’t had to pull off into a carry-out parking spot to wait for our meal to be made. Once you get your bag of food, you officially clock in as an employee yourself to check the bag for your complete order (which is hardly ever the case). Today we received half of our meal, and after two years of this being our closest location, I’m very excited to move.
RH
Robert Hammond
Oct 24, 2025
3.0
Two drive thrus took about 15 mins after pulling forward to get our order but everything was hot and fresh
AN
Andrew Cundiff (namelesswalaby)
Oct 7, 2025
2.0
Why would you give me no hash browns when I ordered three breakfast meals
KR
Kyle R
Oct 4, 2025
2.0
dining room had sign up saying to go only and only taking orders from kiosk use drive thur for cash orders then when using drive thur was sent to a spot to wait on my food for over 5 minutes one of the worst experiences i have ever had at McDonald's