McDonald's

3.5
1519 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4044 E Southport Road, Indianapolis, IN
46227, United States

Hours

Reviews

3.5
1,519 reviews
5 stars
504
4 stars
352
3 stars
340
2 stars
114
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.

Food Consistency

Many reviews mentioned inconsistent food quality, with complaints about cold or improperly prepared items.

Staff Attitude

Several customers noted a lack of professionalism and engagement from staff, with some describing dismissive or rude behavior.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.

Operational Issues

Customers reported issues with order accuracy, drive-thru efficiency, and restaurant hours, suggesting a need for better management and training.
  • MH
    Mary Hill
    1 day ago
    1.0
    Big Mac was a mess. Fish not good either.
  • AL
    abdeljalil lala
    Nov 15, 2025
    1.0
    Worst and worst customer service don't care about customers not even any motion just manager and their employees talking a loughing around. I visited this location early morning date 11/15/2025 around 7:25 am for breakfast with my family just disappointed I will not recommended.
  • RR
    Rossie Reyes
    Nov 13, 2025
    1.0
    Es lo peor que me ha tocado de estos restaurantes,muchas veces me ha echo falta comida en mis pedidos, anoche pasé a comprar y no había nada de gente aún así se les olvido poner mi pedido completo,ya son varias las veces que me hacen eso,deberían ponerse mas atentos y ser mas cuidadosos ,aparte siempre tienen una mala cara . Aparte de todo te dan un enlace que ni funciona, nefastos!!
  • NP
    Nancy Willis Paswater
    Nov 6, 2025
    1.0
    On a diabetic and when I order iced tea I always order it unsweet. When I got home and started drinking the iced tea I immediately knew that it was sweetened iced tea.
  • MM
    Mayday
    Nov 2, 2025
    1.0
    Idk if you have had McDonalds before but it constantly gets worse and more expensive. Cook at home instead of forcing poison down your gullet

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4044 E Southport Road in Indianapolis?

McDonald's is open daily from 5:00 AM to 12:00 AM, except on Sundays when it opens at 5:30 AM and closes at 12:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru is open every day from 5:00 AM to 12:00 AM.