McDonald's

3.5
1526 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4044 E Southport Road, Indianapolis, IN
46227, United States

Hours

Reviews

3.5
1,526 reviews
5 stars
507
4 stars
354
3 stars
340
2 stars
114
1 star
211

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Several customers noted that the food was often cold, poorly prepared, or not up to standard.

Service Speed

Customers frequently mentioned slow service, particularly in the drive-thru and during busy hours.

Cleanliness

Some reviews indicated that the restaurant was not consistently clean, with dirty tables and unsanitary conditions.
  • RH
    Rachel Hniang
    2 days ago
    1.0
    Because when I ordered Medium fries they gave me a kid fries instead wth is this supposed to be!! A extra kids fries I’m so mad this McDonald need to serve right
  • TW
    Tina White
    5 days ago
    5.0
    I went thru the drive thru. The people who were working had an extremely positive attitude and they were very friendly. I got breakfast and the food was really good.
  • MB
    Monica Bowen
    Dec 21, 2025
    1.0
    Didn’t give me all my food and refused to give us a refund
  • CS
    Catherine Schuetter
    Dec 18, 2025
    1.0
    Really McDonalds? Just once could you give some decent fries? they are consistently overcooked and bitter. Not sure why I keep trying with you.
  • AL
    abdeljalil lala
    Nov 15, 2025
    1.0
    Worst and worst customer service don't care about customers not even any motion just manager and their employees talking a loughing around. I visited this location early morning date 11/15/2025 around 7:25 am for breakfast with my family just disappointed I will not recommended.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 4044 E Southport Road in Indianapolis?

McDonald's is open daily from 5:00 AM to 12:00 AM, except on Sundays when it opens at 5:30 AM and closes at 12:00 AM.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru is open every day from 5:00 AM to 12:00 AM.