McDonald's

3.3
4219 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3828 W Morris St, Indianapolis, IN
46241, United States

Hours

Reviews

3.3
4,219 reviews
5 stars
1,298
4 stars
791
3 stars
791
2 stars
398
1 star
941

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Many reviews highlighted rude or unprofessional behavior from staff, including managers, which negatively impacted customer experiences.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty restrooms and overall unsanitary conditions.

24-Hour Availability

Numerous complaints were made about the location not being open 24 hours as advertised, causing inconvenience for late-night customers.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received cold or incorrect items.
  • CC
    Chris
    Nov 14, 2025
    1.0
    24hrs... that's a nope. Don't waste your time coming here late
  • AK
    Allie Kraios
    Nov 3, 2025
    1.0
    Don't waste your time going here. Their hours are incorrectly listed. They advertise as being 24 hours but when I went there on my break at 0130 they claimed to be closed. So either their employees are lying or they are falsely advertising.
  • KF
    Katelyn Foster
    Nov 3, 2025
    1.0
    Don't waste your time going to this location, their hours are incorrectly listed. They falsely claim to be 24 hours when they are not.
  • NS
    Nova Shepard
    Nov 3, 2025
    1.0
    Don't waste your time going here, they falsely advertised at being open 24 hours when they are not. Actual hours are unknown.
  • TP
    Tokin Phyr
    Oct 19, 2025
    1.0
    Why is the place stated as 24 hours when it is not 24 hours? Tried to get food before work at 345am for a bunch of people, waited 15 minutes and no one said a word. But there was an accident in the middle of the intersection and people were able to stand there in the window and watch it. But can't say hey, we're not open due to shift change or something like that? Post a sign on the door? Acknowledge people in the drive thru? Just rude. Hate coming to this location. Always something...

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3828 W Morris St, Indianapolis?

McDonald's at 3828 W Morris St is open 24 hours every day, from 12:00 AM to 11:59 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru that operates 24/7 every day, from 12:00 AM to 11:59 PM.