Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness.
Cleanliness
Several customers noted unsanitary conditions, particularly in the dining area and restrooms.
Operational Issues
Customers experienced problems with the restaurant's hours and order accuracy, including issues with the mobile app.
Mixed Experiences
While some customers had positive experiences with fast service and fresh food, these were often overshadowed by negative feedback.
MG
Michael Guffey
3 days ago
4.0
Very good service
JP
john porter
6 days ago
5.0
Good service, good food
MB
Mitchell Bell
Dec 10, 2025
5.0
VERY BUSY!!!!! VERY BUSY!!!!! VERY BUSY!!!!!
Good food, service is good, atmosphere good.
MH
Meghann Hafner
Dec 6, 2025
1.0
Ordered at the kiosk, ate in the restaurant and cleaned up after ourselves. Asked for a refill before we left and was told by the woman at the counter that they are no longer giving refills. She said the manager told her this and they no longer offer them. EXCUSE ME?!
OT
OuTsTanDiNg Taz
Dec 4, 2025
1.0
Terrible experience leaving the trampoline park stopped here cold service and cold old food. Smiles but not fresh or willing to make fresh either. Will not return to this store!!
What are the regular dining hours at McDonald's located at 2551 Emerson Ave, Indianapolis?
McDonald's at 2551 Emerson Ave is open daily from 6:00 AM to 9:00 PM for regular dining.
Does this McDonald's location offer a drive-through service and what are its hours?
Yes, this McDonald's has a drive-through open daily from 4:30 AM to 3:45 AM the following day.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Delivery is available daily with varying hours, generally from early morning (around 4:30 AM or later) until around 3:45 or 4:00 AM the following day. Exact times vary by day.
What are the payment options accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
What ordering services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on iOS via the Apple App Store and on Android via Google Play.
Where is this McDonald's located?
This McDonald's is at 2551 Emerson Ave, Indianapolis, IN 46218, United States.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include BP and Speedway, which are convenient if you need fuel or a quick snack before or after your McDonald's visit.
What nearby places can I visit for car repairs or automotive services?
Nearby automotive services include Real Mann’s Tire & Indy Custom Wheels, Justin’s Customs at Realmannstire, Professional Auto Center, and Shortys Motorcycle & Auto Repair.
Are there entertainment or dining options nearby beyond McDonald's?
Yes, Gorditas Durango, a fast food restaurant and diner, offers another dining option nearby, and JCP RC Raceway is available if you're interested in racing entertainment.