McDonald's

3.4
2270 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2551 Emerson Ave, Indianapolis, IN
46218, United States

Hours

Reviews

3.4
2,270 reviews
5 stars
775
4 stars
411
3 stars
423
2 stars
205
1 star
456

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the freshness.

Cleanliness

Several customers noted unsanitary conditions, particularly in the dining area and restrooms.

Operational Issues

Customers experienced problems with the restaurant's hours and order accuracy, including issues with the mobile app.

Mixed Experiences

While some customers had positive experiences with fast service and fresh food, these were often overshadowed by negative feedback.
  • MG
    Michael Guffey
    3 days ago
    4.0
    Very good service
  • JP
    john porter
    6 days ago
    5.0
    Good service, good food
  • MB
    Mitchell Bell
    Dec 10, 2025
    5.0
    VERY BUSY!!!!! VERY BUSY!!!!! VERY BUSY!!!!! Good food, service is good, atmosphere good.
  • MH
    Meghann Hafner
    Dec 6, 2025
    1.0
    Ordered at the kiosk, ate in the restaurant and cleaned up after ourselves. Asked for a refill before we left and was told by the woman at the counter that they are no longer giving refills. She said the manager told her this and they no longer offer them. EXCUSE ME?!
  • OT
    OuTsTanDiNg Taz
    Dec 4, 2025
    1.0
    Terrible experience leaving the trampoline park stopped here cold service and cold old food. Smiles but not fresh or willing to make fresh either. Will not return to this store!!

Frequently Asked Questions About McDonald's

What are the regular dining hours at McDonald's located at 2551 Emerson Ave, Indianapolis?

McDonald's at 2551 Emerson Ave is open daily from 6:00 AM to 9:00 PM for regular dining.

Does this McDonald's location offer a drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open daily from 4:30 AM to 3:45 AM the following day.