Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,259 reviews
5 stars
771
4 stars
409
3 stars
420
2 stars
205
1 star
454
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and lack of attention to orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items.
Food Quality
Feedback on food quality was mixed, with some customers receiving cold or poorly prepared items.
Wait Times
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
Cleanliness and Environment
Some reviews noted cleanliness issues and an unwelcoming atmosphere, particularly for dine-in customers.
- KPkim pueschelNov 16, 20251.0Sign on window says open 24 hours. Got to McDonald’s at 602. Again. Stopped at door. Saying they don’t open until. 8am. Want a response from manger and owner
- AGAnthony GamerNov 15, 20251.0No te dan completas las cosas y groseros peor servicio
- RRRichard RNov 2, 20251.0Nuggets weren't cooked properly, tasted terrible and my drink was warm.
- DDDavid DavisOct 23, 20253.0Order drive thru sandwich fries and a sweet tea get to window and I'm handed a hi c and I said I ordered sweet tea she tried to tell me I had to pay extra and argued with me about it come to find out she gave me the wrong order and demanded. It back thru the drive thru window drink as well after arguing with me for 7 minutes come to see it was her fault and then too food and a drink I had in my personal vehicle demanded back and handed to a different customer in their car oh boy that was my experience at this McDonalds #Losin
- TTToomuchdetailOct 19, 20254.0The door on the left that leads into the McDonald's that doesn't go through the gas station first is exit-only (locked for incoming customers, forcing you to walk back halfway around the place). This is irritating everybody first thing on the way into the place. I can only imagine it's stressing out the staff at a certain point to have all of us fat folks showing up to the counter out of breath and lost. Why not put up a sign? The food was fine, if a bit slow, but it was busy. Maybe we needed the exercise more.
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's located at 2551 Emerson Ave, Indianapolis?
McDonald's at 2551 Emerson Ave is open daily from 6:00 AM to 9:00 PM for regular dining.
Does this McDonald's location offer a drive-through service and what are its hours?
Yes, this McDonald's has a drive-through open daily from 4:30 AM to 3:45 AM the following day.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Delivery is available daily with varying hours, generally from early morning (around 4:30 AM or later) until around 3:45 or 4:00 AM the following day. Exact times vary by day.
What are the payment options accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa for payment.
What ordering services does this McDonald's location provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi access.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on iOS via the Apple App Store and on Android via Google Play.
Where is this McDonald's located?
This McDonald's is at 2551 Emerson Ave, Indianapolis, IN 46218, United States.
Are there any gas stations near this McDonald's?
Yes, nearby gas stations include BP and Speedway, which are convenient if you need fuel or a quick snack before or after your McDonald's visit.
What nearby places can I visit for car repairs or automotive services?
Nearby automotive services include Real Mann’s Tire & Indy Custom Wheels, Justin’s Customs at Realmannstire, Professional Auto Center, and Shortys Motorcycle & Auto Repair.
Are there entertainment or dining options nearby beyond McDonald's?
Yes, Gorditas Durango, a fast food restaurant and diner, offers another dining option nearby, and JCP RC Raceway is available if you're interested in racing entertainment.