McDonald's

3.4
2440 reviews
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Business Details

2230 S Sherman Dr, Indianapolis, IN
46203, United States
(317) 788-1326
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2230 S Sherman Dr, Indianapolis, IN
46203, United States

Hours

Reviews

3.4
2,440 reviews
5 stars
822
4 stars
492
3 stars
473
2 stars
218
1 star
435

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with complaints about slow service and poor customer interaction.

Food Quality

Customers experienced inconsistent food quality, with reports of cold or poorly prepared items.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty conditions and unkempt staff.

Positive Experiences

A few customers praised specific staff members for their friendliness and efficiency, indicating that there are some positive experiences amidst the negative feedback.
  • DL
    Dannie Lynn
    4 days ago
    5.0
    They are the awesomest place
  • KS
    Kyle Stewart
    Jan 4, 2026
    1.0
    When I half to wait in line we'll over 20 minutes just to get some sauce for my nuggets and I still haven't gotten yet do better Mcdonald's. Stop standing around and talking. Do some work acknowledge your customers in the building.
  • JD
    John Duncan
    Dec 26, 2025
    1.0
    This place keeps going downhill unfortunately. This location just cannot get it right. Asked for no onions or pickle. I checked because I could smell the onions. It looked right until I took a bite and mouthful of onion. They put it on the bottom where you don’t typically think to look, and in between the patties! WHY?! I said NONE! Not extra. This McDonald’s is not worth stopping at. For some reason, I don’t know if it’s laziness, incompetence, or just blatantly not caring but I can’t recall a time where my order was 100% correct. Don’t waste your time here, it’s not worth stopping until they can find some employees who can understand the simplest of tasks.
  • CF
    Christina Fletcher
    Dec 5, 2025
    1.0
    ordered lunch through the app today and picked up through the drive through. opened the order and one of the chicken nuggets had a literal BITE taken out of it. either a worker took a bite and put it in the box OR someone else was given this order, took a bite, returned it, and then it was given to me. wow... absolutely disgusting.
  • LL
    Laurie Lowry
    Nov 30, 2025
    4.0
    Great place reasonable price wheelchair access
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2230 S Sherman Dr, Indianapolis?

McDonald's delivers Monday to Thursday from 5 AM to 11 PM, Friday and Saturday from 5 AM to midnight, and Sunday from 6 AM to 11 PM.

Does this McDonald's location have drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open Monday to Thursday from 5 AM to 11 PM, Friday and Saturday from 5 AM to midnight, and Sunday from 6 AM to 11 PM.