McDonald's

3.4
2428 reviews
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Business Details

2230 S Sherman Dr, Indianapolis, IN
46203, United States
(317) 788-1326
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2230 S Sherman Dr, Indianapolis, IN
46203, United States

Hours

Reviews

3.4
2,428 reviews
5 stars
818
4 stars
488
3 stars
472
2 stars
218
1 star
432

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of incorrect orders and long wait times.

Food Quality

Food quality was inconsistent, with reports of cold, old, or poorly prepared items, although some customers noted good food on occasion.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with mentions of dirty conditions and poor maintenance.

Order Accuracy

Many reviews highlighted issues with missing items and incorrect orders, leading to frustration among customers.

Staff Attitude

Customer service was often described as lacking, with several reviews mentioning unprofessional behavior from employees.
  • CC
    Closeable8
    Nov 17, 2025
    1.0
    This is the worst McDonalds in Indianapolis. They are the rudest
  • WC
    William Cash
    Nov 1, 2025
    5.0
    They always messin up orders but food great
  • LT
    Laken Taylor
    Oct 27, 2025
    1.0
    Extremely slow and Extremely rude employees. Act offended that you are ordering at the drive thru.
  • MB
    Melissa Burns
    Oct 22, 2025
    3.0
    Quarter pounder with cheese deluxe sandwiches great butt the chicken ranch wrap I had ordered was cold when it had a sticker on it that says we serve hot. So I think either another McDonald's if I want that again! And it was not even busy so why would I get a cold chicken ranch wrap 😮
  • EL
    Elaine Lelakowski
    Oct 17, 2025
    1.0
    Poor service , dirty no one spoke hardly any English and didnt understand it well either ... made me wait forever at the counter 3 of them working a non busy drive thru , but ignored the inside counter .
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2230 S Sherman Dr, Indianapolis?

McDonald's delivers Monday to Thursday from 5 AM to 11 PM, Friday and Saturday from 5 AM to midnight, and Sunday from 6 AM to 11 PM.

Does this McDonald's location have drive-through service and what are its hours?

Yes, this McDonald's has a drive-through open Monday to Thursday from 5 AM to 11 PM, Friday and Saturday from 5 AM to midnight, and Sunday from 6 AM to 11 PM.