McDonald's

3.4
2477 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2524 S County Line Rd E, Indianapolis, IN
46227, United States

Hours

Reviews

3.4
2,477 reviews
5 stars
835
4 stars
498
3 stars
432
2 stars
217
1 star
495

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold, poorly prepared meals and unsanitary conditions.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of customer service.

Drive-Thru Experience

Customers frequently noted long wait times and poor communication in the drive-thru, leading to frustration.
  • AD
    A. Duncan
    3 days ago
    3.0
    Overcharging tax! Tax is 9% they charge 10%
  • RM
    ramon muff
    5 days ago
    5.0
    Mr Justin was kind , he made sure food was hot and fresh. Wife get crazzy when its cold. His Professionalism was top amazing. It was Late night, I expected lazy people. But He was kind and did his job. If Justin there you will be tooken care of. Fresh with a smile. And he did not lie it was hot and good.
  • GR
    General RAAM
    Nov 14, 2025
    1.0
    Rude for no reason thought it was a nice experience with. Yes, ma'am, thank you, ma'am. Have a good weekend man. But then when my food was wrong and I went back the lady up front yelled. Nope, I already gave you all your stuff and had an attitude with me when I tried showing her the receipt, then proceeded to have an attitude with all the other people she was helping too also. while I was in line waiting There was another employee talking trash about customers and saying he hated his job. I can't help but think you All deserve to be treated bad like he was saying when it is I was absolutely polite and didn't even show my anger , I can only imagine how you treat customers that actually fight back
  • TL
    Tim L
    Nov 5, 2025
    2.0
    I picked up an order I placed on the app on the way home from work. I work late, I'm used to wait times at the drive through. But typically the window cashier doesn't end the exchange with "here's your food." Stay classy, County Line Rd McDonald's.
  • PL
    Professional Lawn Care, LLC
    Oct 10, 2025
    1.0
    The orange juice taste like shit, it's to expensive to just be throwing it away.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2524 S County Line Rd E in Indianapolis?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery services 24/7 including same day and no-contact delivery options.