Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted the staff's rude and unprofessional behavior, with many customers expressing frustration over their attitudes and lack of customer service skills.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food, leading to dissatisfaction with the service.
Cleanliness Issues
Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness concerns within the restaurant.
Service Speed
While some customers noted fast service, many others experienced long wait times and delays in receiving their orders.
Mixed Experiences
A few customers had positive experiences, praising the food quality and friendly service, but these were overshadowed by the majority of negative feedback.
CS
Carly Smith
3 days ago
1.0
It's not the workers fault, but I'm never coming back here. Some rando off the street just threatened to kill me.
CC
Claudia
3 days ago
1.0
Stopped by got some food and wanted t9 use the restroom but closed to the public in a public place!!
SJ
Samuel Jimenez
Jan 1, 2026
1.0
Avoid at all cost starving yourself is a better idea
GP
G P
Dec 27, 2025
1.0
Super rude staff. The young Mexican girl needs to learn some manners. Instead of making someone wait for their drink and their food when it’s already up is ridiculous. She was too busy listening to the commotion from the lobby, then paying attention to the drive-through. And she wanted to cop an attitude with me.
BS
Brittany Stratmann
Dec 18, 2025
2.0
My medium fries for $3.49 were barely half way filled. $3.49 for a medium fry is insane to start with, and after a 15-0 minute drive thru experience, I expect all the food I ordered.
What are the delivery hours for McDonald's at 2425 E 38th St, Indianapolis?
Delivery is available from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, and until 1:30 AM Thursday through Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the drive-thru is open from 5:00 AM to midnight on most days, except Tuesday and Wednesday when it remains open until 2:00 AM.
What ordering options are available at this McDonald's?
You can order through the McDonald's app available on Apple and Android, use their online delivery service, or choose curbside pickup with options for same-day and no-contact delivery.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is WiFi available at McDonald's located at 2425 E 38th St?
Yes, WiFi service is available at this location.
Can I earn rewards at this McDonald's, and where can I learn more?
Yes, you can earn points for free food through MyMcDonald's Rewards. Details are available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html
What are some nearby places I can visit before or after dining at McDonald's?
Nearby are other dining options like Popeyes® Louisiana Kitchen, KFC, White Castle, and Captain Jay's Fish & Chicken, as well as stores like Cash America Pawn and Connie's Beauty Supply.
Are there financial services near McDonald's at 2425 E 38th St?
Yes, nearby financial services include Western Union, Ria Money Transfer - PLS Check Cashers, Coinme, PLS Check Cashing, and ACE Cash Express.
How can nearby businesses like Rent-A-Center or Boost Mobile benefit someone visiting McDonald's?
After enjoying a meal at McDonald's, you can conveniently visit Rent-A-Center for retail needs or Boost Mobile for telecommunications services located nearby.