McDonald's

2.9
2398 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2425 E 38th St, Indianapolis, IN
46218, United States

Hours

Reviews

2.9
2,398 reviews
5 stars
585
4 stars
356
3 stars
401
2 stars
294
1 star
762

What are people saying?

AI-generated from recent customer reviews

Staff Rudeness

Numerous reviews highlighted the staff's rude and unprofessional behavior, with many customers expressing frustration over their attitudes and lack of customer service skills.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food, leading to dissatisfaction with the service.

Cleanliness Issues

Several reviews mentioned unsanitary conditions, including dirty restrooms and overall cleanliness concerns within the restaurant.

Service Speed

While some customers noted fast service, many others experienced long wait times and delays in receiving their orders.

Mixed Experiences

A few customers had positive experiences, praising the food quality and friendly service, but these were overshadowed by the majority of negative feedback.
  • CS
    Carly Smith
    3 days ago
    1.0
    It's not the workers fault, but I'm never coming back here. Some rando off the street just threatened to kill me.
  • CC
    Claudia
    3 days ago
    1.0
    Stopped by got some food and wanted t9 use the restroom but closed to the public in a public place!!
  • SJ
    Samuel Jimenez
    Jan 1, 2026
    1.0
    Avoid at all cost starving yourself is a better idea
  • GP
    G P
    Dec 27, 2025
    1.0
    Super rude staff. The young Mexican girl needs to learn some manners. Instead of making someone wait for their drink and their food when it’s already up is ridiculous. She was too busy listening to the commotion from the lobby, then paying attention to the drive-through. And she wanted to cop an attitude with me.
  • BS
    Brittany Stratmann
    Dec 18, 2025
    2.0
    My medium fries for $3.49 were barely half way filled. $3.49 for a medium fry is insane to start with, and after a 15-0 minute drive thru experience, I expect all the food I ordered.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 2425 E 38th St, Indianapolis?

Delivery is available from 5:00 AM to 12:30 AM Monday through Wednesday and Sunday, and until 1:30 AM Thursday through Saturday.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, the drive-thru is open from 5:00 AM to midnight on most days, except Tuesday and Wednesday when it remains open until 2:00 AM.