McDonald's

3.6
2756 reviews
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Business Details

2830 S Madison, Indianapolis, IN
46225, United States
(317) 784-4492
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2830 S Madison, Indianapolis, IN
46225, United States

Hours

Reviews

3.6
2,756 reviews
5 stars
1,053
4 stars
584
3 stars
512
2 stars
215
1 star
392

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Speed of Service

While some reviews highlight quick service, others complain about long wait times, particularly during busy hours.

Cleanliness

The restaurant is generally noted for being clean, although there are concerns about hygiene practices among staff.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report issues like cold food and incorrect preparation.
  • NT
    nicole thurmond
    6 days ago
    5.0
    Employees were super kind
  • KB
    Kerry Billingsley
    Dec 16, 2025
    5.0
    Always friendly and fast! Gave us double hash browns.
  • SL
    Suki Lover101
    Dec 14, 2025
    1.0
    i showed up to this drive through at 11:30pm on 12/12/25 when they close at 12am. I had already placed my mobile order and payed for my food. the two female workers inside would not speak to the over 20 customers trying to get food from the drive through. the inside of the store was locked but the workers ignored everyone knocking to get their attention. they would not come to the drive through window and would not even tell us if they closed early. they were inside cleaning up for the night while ignoring 20+ customers
  • SJ
    Sara Janitz
    Dec 5, 2025
    1.0
    Very rude went in this morning and of course locked my keys in the car so waiting on a locksmith to unlock my car I even told them what was going on im still getting yelled at I need to move my car so the truck can park there
  • JC
    James Campbell
    Dec 3, 2025
    2.0
    Beware! I was told that new ownership has implemented a new policy making customers pay for extra condiments. I ordered Hotcakes that came with one syrup, and was charged for one additional syrup. They should know that ONE small syrup is not enough for three whole pancakes. This policy needs to change before my coworkers and I visit again! I understand charging people if they ask for many extra condiments, but this is
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Frequently Asked Questions About McDonald's

What are the regular operating hours at McDonald's located at 2830 S Madison, Indianapolis?

McDonald's at 2830 S Madison, Indianapolis is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.

Does this McDonald's location have a drive-thru service and what are its hours?

Yes, this McDonald's offers drive-thru service daily from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.