McDonald's

3.4
3387 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3021 Southeastern Avenue, Indianapolis, IN
46203, United States

Hours

Reviews

3.4
3,387 reviews
5 stars
1,151
4 stars
641
3 stars
649
2 stars
297
1 star
649

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude staff and poor service, with long wait times and incorrect orders being common complaints.

Cleanliness

Many reviews highlighted unsanitary conditions in the bathrooms and dining area, with reports of dirty tables and floors.

Food Quality

Customers frequently mentioned receiving cold or incorrect food, with some noting that items were stale or not prepared as requested.

Management Issues

Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of accountability for staff actions.

Customer Experience

While some customers had positive experiences with friendly staff, the overall sentiment leaned towards dissatisfaction due to the issues mentioned.
  • AK
    Aundrea Kendall
    1 day ago
    5.0
    The service is what it is for McDonalds! You can't expect anything less than a wait on you're food.
  • CB
    cassandra bennett
    5 days ago
    5.0
    I can tell everyone here likes their job and that's a good thing and it genuinely pisses me off when. I see guests giving them a hard time. I don't even like McDonald's I only go because I've been broke lately and I got the app but they don't know that. So I know they treat every guest the same, clear and curtious.
  • MK
    Mary Kate
    Dec 31, 2025
    1.0
    Every single time I come to this McDonald’s I get pulled even if it’s for one French fry, I get try to beat the time clock for drive thru times but pulling every single car is ridiculous and makes the employees have to food run more often.
  • DC
    Douglas Clingerman
    Dec 31, 2025
    1.0
    It doesn't matter what u order they pull you out of drive and park you. Bought a happy meal never put nuggets in the box I waste more in gas running back to get the food
  • AD
    Ashley Dance
    Dec 20, 2025
    1.0
    Ordered breakfast they told me to park in spot 4 Waited over 20 mins. I went inside and waited 10 more mins. Finally asked for a refund the staff had an attitude. She went and got the manager, the manager put in the code and walked away I tapped my card and the new receipt printed the staff balled up my receipt. I asked how long it would take for the refund she rudely said 24hrs.. it’s been over 24hrs still haven’t received my refund

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3021 Southeastern Avenue, Indianapolis?

McDonald's at 3021 Southeastern Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at this location offers 24/7 drive-thru service.