McDonald's

3.4
3358 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3021 Southeastern Avenue, Indianapolis, IN
46203, United States

Hours

Reviews

3.4
3,358 reviews
5 stars
1,136
4 stars
638
3 stars
644
2 stars
299
1 star
641

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported unsanitary conditions, particularly in the bathrooms and dining areas.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

Many customers experienced issues with incorrect orders, both in-store and through mobile orders.

Speed of Service

Customers frequently complained about slow service, long wait times, and inefficiencies in the drive-thru.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
  • TR
    Tim Rednour
    Nov 17, 2025
    1.0
    They are very rude and the food is Trash. Only McDonald’s that I know of that takes 10 min just to order then get asked to pull up to a numbered parking spot and wait on your food. Hate this place will never return
  • TD
    tabitha doyle
    Nov 8, 2025
    1.0
    Went through drive thru yesterday morning. They had me and 4 other cars park in the waiting spots while they continued to serve the next 20-30 cars that pulled up after us. I have never waited so long for my food at McDonald's and when I got it, the food wasn't even fresh. I have to say something for them to even take care of us that had been waiting for over 20 minutes, then no apologies for the wait or nothing. Won't get my business anymore. Staff, yall need to do better. It's pretty bad when you cant even do a good job working at McDonald's.
  • KP
    Kyra Procter
    Nov 3, 2025
    1.0
    this mcdonald’s is the worst man, they just serve you the wrong food constantly or forget everything with an extra side of attitude! forgot my sauces, gave me coke instead of coke zero and gave me a mcdouble that’s bottom bun is hard as a rock!! i’m so over wasting my money at this location
  • EE
    Erika Erika
    Oct 30, 2025
    2.0
    Brought my kids to play here and eat . The service was good considering how busy it was. The only complaint is the cleanliness. The bathroom was really dirty and missing toilet paper. The main dining room as well. The play area was also dirty. Food all over the floors and tables and chairs. Paper towels scattered all over and the floors look like they don’t get mopped often enough. Cleanliness would go a long way to elevate this location to the next level.
  • RS
    Riley Shoemaker
    Oct 30, 2025
    1.0
    Mobile order BX73-UB99PQ these completely incompetent “workers” gave me the wrong order and then refused to refund the order so I call their corporate office and the gentleman they connect me to acts like he is unable to do it also. Places like this don’t deserve to be open. Just close or get it right, you’re a corporate company with expectations/standards and you’re actually legally robbing people by charging them for orders they don’t receive and giving them lesser orders that are completely wrong. I will be disputing the charge because this is in fact illegal and wrong.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3021 Southeastern Avenue, Indianapolis?

McDonald's at 3021 Southeastern Avenue is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at this location offers 24/7 drive-thru service.