McDonald's

3.0
5286 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1611 N Meridian St, Indianapolis, IN
46202, United States

Hours

Reviews

3.0
5,286 reviews
5 stars
1,392
4 stars
819
3 stars
946
2 stars
533
1 star
1,596

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times for both drive-thru and in-store orders.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, spoiled food, and unsanitary conditions.

Staff Attitude

Feedback highlighted a lack of professionalism and rudeness among staff, with some customers feeling ignored or mistreated.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unclean dining areas and restrooms.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, citing poor service and a lack of organization.
  • SH
    Stacy Hoehle
    2 days ago
    1.0
    This location is a perpetual trainwreck. The latest, you can order in app, receive a pickup code, but they will refuse to fulfill it saying "apps down." Even though you have a code and receipt. You will wait and then they will refuse to give you food and tell you to contact corporate for a refund. If you don't order in the app, good luck choosing. Both drive thru screens have been shot out and are unreadable because they're shattered. Literally eat anywhere else. Or just eat at home. If you do get your food, chances are the order's incorrect or has been sitting a long time.
  • NR
    Nathan Runk
    Nov 17, 2025
    1.0
    Refused to make my order when i ordered through their own McDonald's app. Called it a scam order but still took my money and charged my account. Called the help line and they advised that i need to call back. Absolutely worst experience for a McDonald's and even worse experience from customer service. Go to Chick-fil-A
  • RS
    Riley Sutton
    Nov 17, 2025
    1.0
    Be careful. You might not get your delivery order. Multiple times, my delivery driver said that they “don’t have your food.” For some odd reason. And had to cancel their assignment. Had to cancel my order like 3 times. I don’t order delivery from here anymore. I recommend the same.
  • AH
    Aaron Hawkins
    Nov 11, 2025
    1.0
    Do everything you can to avoid this McDonald’s. However long you think you’ll be here- triple it. This is the slowest moving McDonald’s I’ve ever experienced on multiple occasions. At least they’re consistent
  • AP
    Andrea P
    Nov 8, 2025
    1.0
    I ordered breakfast through the app and the man inside refused to give my pregnant door dash driver my order because he said it was a scam. When there’s no possibility of that because it was ordered through the McDonalds app and sent to Door Dash.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's located at 1611 N Meridian St, Indianapolis?

McDonald's at 1611 N Meridian St, Indianapolis is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service, and if so, what are its hours?

Yes, this McDonald's has a drive-thru that operates 24 hours every day of the week.