Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
2,506 reviews
5 stars
809
4 stars
541
3 stars
509
2 stars
227
1 star
420
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
The restaurant's cleanliness was inconsistent, with some customers noting dirty tables and bathrooms, while others mentioned clean facilities.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
Atmosphere
Several customers expressed concerns about the presence of homeless individuals in the dining area, affecting the overall atmosphere.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.
- GRGREAT REDdragonNov 14, 20251.0The latina women there at the window is a very rude person wonder if she gets pull outside if she would change her attitude
- LHLorine HaleyNov 12, 20251.0The young girl who works the drive thru in the mornings purposely stalled the first lane when we asked if this lane was open, she didnt answer and thought it would be funny to make us wait. when we drove to the window she had a smirk on her face and rolled her eyes. This isnt the only time this kind of customer service happens, sometimes they will make you park and wait for your coffee when you dont have to...I'm not kidding, you need to know this is the kind of service that's being delivered in your drive thru.
- ARAmanda RodriguezNov 6, 20251.0The customer service at this location is terrible. Dine in or drive thru.
- BGBrad GolliferNov 4, 20253.0Average mcdonald drive through had several cars went inside and got breakfast. Food came out pretty quick and order was accurate.
- FCfabrianne cloudNov 2, 20253.0Went through drive through and it took a few for anyone to answer and was very static when they did. I could hear the background noise . I am always annoyed when I pull up to the window and have my food handed out to me without a thank you or hello. It was clear they were already taking another order. I wish they would stop for the o e second it takes for me to get my food and ask for straws, napkins ketchup etc. it makes me feel very dismissed. I will say that this location had some of the best tasting food and for me to say that is odd as I do not eat McDonald’s because my grandchild wants it so much that I’m over it. However, I was very pleased to be enjoying the food. The atmosphere rating is odd with it being drive through but I did not see any trash, or anything looking out of place and since I enjoy the atmosphere in my car with my granddaughter I rated it a 5!
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location?
This McDonald's is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does this McDonald's offer drive-thru service?
Yes, this location features a drive-thru that operates from 5:00 AM to midnight on weekdays and Sundays, and until 1:00 AM on Fridays and Saturdays.
Can I order delivery from this McDonald's?
Yes, delivery is available daily from 5:00 AM to midnight, and until 1:00 AM on Fridays and Saturdays. Options include same-day and no-contact delivery.
What types of payment does McDonald's at 1934 N Shadeland Ave accept?
They accept American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, and Visa.
Are there mobile apps available for ordering from this McDonald's?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What services does this McDonald's provide for customer convenience?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What is the address and main contact number for this McDonald's?
The location is at 1934 N Shadeland Ave, Indianapolis, IN 46219, US. The main phone number is +1 317-356-1153.
Are there other fast food or sandwich restaurants nearby for additional dining options?
Yes, nearby options include another McDonald's and Jimmy John's sandwich shop, both offering convenient fast food alternatives.
What nearby coffee shops can I visit before or after dining at McDonald's?
Nearby Starbucks locations are available, offering coffee and smoothies to complement your visit to McDonald's.
Are there health-related services near McDonald's that customers might find useful?
Yes, several nearby health centers such as Jane Pauley Community Health Center, Community Mental and Behavioral Health Services, and IU Health Central Indiana Cancer Centers are close by for medical and mental health support.