McDonald's

3.2
2236 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10955 Pendleton Pike, Indianapolis, IN
46236, United States

Hours

Reviews

3.2
2,236 reviews
5 stars
677
4 stars
422
3 stars
419
2 stars
207
1 star
511

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some experiencing waits of over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and repeated mistakes, leading to customer frustration.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed fresh and hot food, others received cold or stale items.

Staff Attitude

Numerous reviews mentioned rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

There were complaints about cleanliness, particularly in the bathrooms, with some customers noting unsanitary conditions.
  • MT
    Micole Turner
    Nov 15, 2025
    2.0
    I ordered 20 nuggets thru doordash, not a sauce in sight. They literally act like the sauce comes out their check. 20 nuggets just dry, I could have ordered something else.
  • PP
    Porshe Phillips
    Nov 14, 2025
    3.0
    I ordered a Big Mac and fries. I get to work the sandwich is missing all condiments. Only cheese and a squirt of sauce. Take it back. They “remake” it. I get back to work the sandwich is cold and nasty. Like they threw the stuff on the one I brought in and handed it back. I’m so annoyed because I normally have good service there and now I’m at work still hungry. Also why they got 3 stars.
  • WF
    William Foster
    Nov 7, 2025
    5.0
    Nice and fast - easily one of the best McD's I've been to!
  • FC
    Forest CHE
    Oct 1, 2025
    3.0
    They don't provide free WiFi recently.
  • JW
    James Whitfield
    Sep 30, 2025
    2.0
    Same every one you go to hurry up and wait😔

Frequently Asked Questions About McDonald's

What are the regular hours of operation for McDonald's at 10955 Pendleton Pike?

McDonald's at 10955 Pendleton Pike is open daily from 5:00 AM to midnight.

Does this McDonald's location have a drive-thru? If so, what are the drive-thru hours?

Yes, this McDonald's has a drive-thru open daily from 5:00 AM to midnight.