Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,442 reviews
5 stars
491
4 stars
300
3 stars
239
2 stars
130
1 star
282
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed; some customers received fresh and hot meals, while others complained about stale fries and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the dining area and bathrooms, with some customers noting a decline in cleanliness.
Staff Attitude
Several reviews mentioned unprofessional behavior from staff, including inattentiveness and rudeness, particularly from management.
Kiosk Ordering
Customers expressed frustration with the kiosk ordering system, citing issues with order accuracy and service delays.
- FFFRAYDOW5 days ago1.0All I got was a large FRY and I had to wanted 10 minutes 😤
- NBNone Yo businessNov 8, 20251.0Hair in my big Mac meal my pop no ice fries freezing cold..to much salt,the young guy was rude because I complained about the hair..said go to McDonald's on 38th and keystone
- BWBree WilliamsNov 4, 20251.0I asked for no lettuce and it was for a reason😩
- KBKita B.Nov 4, 20254.0McDonald's is McDonald's sometimes you get friendly staff sometimes you don't. This time the staff was pretty friendly and didn't seem to get irritated by a long order because I have several kids and always takes us some time to get our order together
- AHAlexis HicksOct 12, 20251.0One of our drinks were clearly wrong and we told the drive thru attendant and he said “what do you want me to do about it.” My husband said well I want my correct drink sir; the attendant said “well you can wait 25 mins inside for a refund because I’m not making that for you again.” My husband is one of the nicest people when it comes to fast food workers, so we were both completely caught off guard we were treated so horribly. Hopefully they can get more staff in this location so the employees aren’t so angry like this man at the drive thru.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 1020 Broad Ripple Ave, Indianapolis?
The McDonald's at 1020 Broad Ripple Ave is open Monday through Sunday from 6:00 AM to 11:00 PM, except Monday when it opens at 5:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
What delivery options does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from the Indianapolis Broad Ripple location?
You can order for delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 1020 Broad Ripple Ave have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Where is this McDonald's located in Indianapolis?
It is located at 1020 Broad Ripple Ave, Indianapolis, IN 46220, United States.
Which nearby health centers can I find close to McDonald's at Broad Ripple Ave?
IU Health Urgent Care, Christina M. Nudi, NP, and Richard Y Aina, MD are nearby health and medical service providers.
What are some nearby dining options around this McDonald's?
Nearby dining options include Chipotle Mexican Grill, Brugge Brasserie, Cholita Tacos, The Village Kitchen SKBR, and Sun King Barrel House Broad Ripple.
Are there any nearby recreational spots or trails close to McDonald's at Broad Ripple Ave?
Yes, Monon Trail is a nearby hiking trail and recreational venue you can visit after or before your meal.