Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,451 reviews
5 stars
490
4 stars
300
3 stars
244
2 stars
130
1 star
287
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted poor food quality, including cold fries, stale items, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty bathrooms and unclean dining areas.
Management Concerns
Feedback indicated issues with management, including poor training of staff and lack of responsiveness to customer complaints.
Mixed Experiences
While some customers praised friendly staff and good service, many others had negative experiences, suggesting inconsistency in service quality.
- CCCrackhead CovidDec 23, 20251.0ordered 2 fish sandwich meals. fish and tarter sauce tasted old. French fries not hot.. and drinks tasted like sugar balls
- DSDavid SearsDec 23, 20255.0One of the quickest most friendly McDonalds I’ve seen. Awesome service!
- RMRobby MortonDec 15, 20251.0This place has really gone downhill the last 6 months. Owners should look into the managers
- MRMsBrowneyes RoseDec 11, 20251.0Getting off work and stopping to grab something quick is definitely not an option anymore when It comes down to this location. Does not make your food correctly.. doesn’t even try just throw anything into a bag and rudely throw it out to the customer. I provided pictures of my meal. You may look at it and ask what is wrong with the meal well it’s old, and my burger supposed to plain just meat and cheese. The only thing that was correct was the dang drink. Terrible customer service, terrible food last time eating there. Just closed down already.
- AAAshley ArnoldDec 7, 20251.0I waited 16min for my 10piece and fry. There was 3 cars in drive thru and 3 ppl inside all waiting. My son was at great clips across the street and was done with hair cut before I got my food. Unacceptable!!!
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's at 1020 Broad Ripple Ave, Indianapolis?
The McDonald's at 1020 Broad Ripple Ave is open Monday through Sunday from 6:00 AM to 11:00 PM, except Monday when it opens at 5:00 AM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open daily from 6:00 AM to 11:00 PM.
What delivery options does McDonald's at this location offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order McDonald's for delivery from the Indianapolis Broad Ripple location?
You can order for delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's at 1020 Broad Ripple Ave have a drive-thru?
Yes, this McDonald's location has a drive-thru service available.
Where is this McDonald's located in Indianapolis?
It is located at 1020 Broad Ripple Ave, Indianapolis, IN 46220, United States.
Which nearby health centers can I find close to McDonald's at Broad Ripple Ave?
IU Health Urgent Care, Christina M. Nudi, NP, and Richard Y Aina, MD are nearby health and medical service providers.
What are some nearby dining options around this McDonald's?
Nearby dining options include Chipotle Mexican Grill, Brugge Brasserie, Cholita Tacos, The Village Kitchen SKBR, and Sun King Barrel House Broad Ripple.
Are there any nearby recreational spots or trails close to McDonald's at Broad Ripple Ave?
Yes, Monon Trail is a nearby hiking trail and recreational venue you can visit after or before your meal.