Whether on-the-go or on-the-slow, the handmade kolaches at Kolache Factory satisfy breakfast, lunch, and snack attack cravings. A modern take on a European classic, our sweet or savory pastries filled with cheese, fruit, or sausage pay homage to time- honored kolache-making traditions. Each day, our master bakers make our dough using the finest, freshest ingredients and also prepare artisan croissants and muffins that complement our fresh-brewed coffee from Katz. When you dine with family, meet with co-workers, or treat yourself, Kolache Factory has the perfect pastry for every palate. We also have amazing dinner rolls and party trays for all your big catering events! Our kolaches do take time to prepare so kindly order ahead and save time.
Many customers praised the deliciousness and variety of kolaches, particularly the sausage gravy and ranchero flavors.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rude staff and long wait times.
Cleanliness
While some customers noted cleanliness and a pleasant atmosphere, others reported unsanitary conditions and a decline in the overall environment.
Order Fulfillment
There were complaints about orders being incorrect or not ready on time, leading to customer dissatisfaction.
Customer Loyalty
Despite some negative experiences, many customers expressed strong loyalty and a desire to return, indicating a solid base of regular patrons.
EL
Emilio Lopez
Nov 9, 2025
2.0
I think they changed the ingredients in the bread and eggs, it was terrible. Maybe i got a bad batch today, hopefully it's not like this going forward. I've been going for many years, but the quality has gone downhill. Also they changed the salsa packets, cholula doesnt mix well with these kolaches. The carmel location has always been consistently better in taste and quality.
JT
JP Trip
Oct 21, 2025
5.0
I love Kolache Factory! The staff are always so nice, even early in the morning. The quality and taste is always supreme. I can't decide which one is my favorite. I love the pizza, ranchero, Italian chicken and sausage and gravy the most, I also like to go alone so I don't have to share with anyone.
LS
Lisa Smith
Oct 10, 2025
1.0
The guy working this morning was very rude and disrespectful
TH
Teresa Horner
Oct 4, 2025
5.0
Get there early!! Ask them to heat up the breakfast.
KP
Kimberly Philbeck
Sep 28, 2025
5.0
Staff is polite and helpful. The store is always clean and has plenty of open seating.
What are the typical opening hours of Kolache Factory?
Kolache Factory is open from 6:00 AM to 2:00 PM Monday through Saturday, and from 7:00 AM to 2:00 PM on Sundays.
What kind of food does Kolache Factory specialize in?
Kolache Factory specializes in handmade kolaches along with dinner rolls and party trays, offering sweet or savory pastries filled with cheese, fruit, or sausage.
What meals are served at Kolache Factory?
Kolache Factory serves breakfast, brunch, and lunch.
What payment options are accepted at Kolache Factory?
Kolache Factory accepts American Express, Discover, Mastercard, Visa, cash, and supports mobile NFC payments and debit cards.
Does Kolache Factory offer catering services?
Yes, Kolache Factory offers catering services including party trays suitable for big events.
Can I order pickup or delivery from Kolache Factory?
Which nearby coffee shops could I visit around Kolache Factory?
Nearby coffee shops include Cafe du Meemo and Circle K, where customers might enjoy different coffee offerings before or after visiting Kolache Factory.
What nearby attractions can complement my visit to Kolache Factory?
You can explore Conner Prairie - Interactive History Park nearby, a museum and park that offers arts and entertainment, perfect for a family outing after enjoying Kolache Factory's pastries.
Are there convenient services nearby Kolache Factory that customers might find useful?
Yes, nearby services include UPS Access Point for shipping needs, CVS Pharmacy for medical supplies, and Morellis Cleaners for laundry services, all within easy reach from Kolache Factory.