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Jimmy John's

3.9
(200 reviews)
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Business Details

5335 E Southport Rd, Indianapolis, IN
46237, United States
(317) 859-9052
https://locations.jimmyjohns.com/in/indianapolis/sandwiches-900.html

About

Sandwich Restaurant

Location

Jimmy John's
5335 E Southport Rd, Indianapolis, IN
46237, United States

Hours

Reviews

3.9
200 reviews
5 stars
113
4 stars
34
3 stars
15
2 stars
4
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and accommodating staff to instances of rude and dismissive behavior.

Food Quality

While many customers enjoyed the sandwiches, there were complaints about smaller portions and incorrect orders.

Delivery Issues

Numerous reviews highlighted slow delivery times, with some customers experiencing significant delays and poor communication regarding their orders.

Cleanliness

The store was generally noted as clean, but some customers mentioned disheveled dining areas and dirty tables.
  • YY
    Yovanie
    Nov 12, 2025
    4.0
    Eat here probably atleast 4 times a month. Good food, friendly staff and fast service. Only complaint is don't plan on being on your phone inside the music is always loud. I measured 75-80 decimals through 3 songs.
  • CR
    Corey Ross
    Oct 22, 2025
    5.0
    The staff is amazing.
  • KP
    Kari Pratt
    Oct 22, 2025
    5.0
    The ladies made awesome sandwiches and were super friendly! We didnt even know we came before open and they helped us anyway. Thank you!! We’ll be back ❤️
  • JG
    Jatin Gandhi
    Oct 1, 2025
    1.0
    worst service i have ever seen
  • MD
    Michael Deputy
    Jun 4, 2017
    5.0
    Always great sandwiches. Staff is super friendly. If you're using Samsung Pay you may have to remind them it works, though lol.
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