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Jimmy John's

3.6
(197 reviews)
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Business Details

5550 W 86th St, Indianapolis, IN
46268, United States
(317) 337-9183
https://locations.jimmyjohns.com/in/indianapolis/sandwiches-652.html

About

Sandwich Restaurant

Location

Jimmy John's
5550 W 86th St, Indianapolis, IN
46268, United States

Hours

Reviews

3.6
197 reviews
5 stars
92
4 stars
36
3 stars
13
2 stars
7
1 star
49

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and helpful staff while others faced rude attitudes and slow service.

Food Quality

Feedback on food quality was mixed; some enjoyed the sandwiches while others complained about incorrect orders, stale bread, and insufficient ingredients.

Cleanliness

Opinions on cleanliness varied, with some praising the cleanliness of the restaurant while others noted dirty conditions.

Speed of Service

Many customers expressed frustration with slow service, particularly during busy hours, contradicting the brand's 'freaky fast' promise.
  • DN
    David Noggle
    Oct 13, 2025
    5.0
    I was so relieved that when I went to the john, I didn't have to Jimmy the lock, as the name suggests.
  • DP
    Dustin Parrish
    Sep 2, 2025
    1.0
    Pulled up at noon behind two cars who I watched order and receive their food by the time I pulled up to the window. I was told that they were no longer accepting drive-through orders with no explanation pass that would not recommend.
  • IN
    Irvin Nunez
    Aug 3, 2021
    1.0
    It's been an hour since I ordered from this location for delivery and I have yet to receive my sandwich...
  • BD
    Brandon Dobbs
    Sep 13, 2015
    5.0
    Amazing! Jimmy john's is so amazing. Cheap and fast delivery. Just excellent service.
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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