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Jimmy John's

3.6
(180 reviews)

Business Details

1437 E 86th St, Indianapolis, IN
46240, United States
(317) 475-0251

About

Sandwich Restaurant

Location

Jimmy John's
1437 E 86th St, Indianapolis, IN
46240, United States

Hours

Reviews

3.6
180 reviews
5 stars
80
4 stars
34
3 stars
14
2 stars
12
1 star
40

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Many customers reported consistently long delivery times, often exceeding an hour, which contradicts the advertised 'freaky fast' service.

Order Accuracy

Several reviews mentioned missing items or incorrect orders, leading to customer dissatisfaction.

Service Quality

While some customers praised friendly service, others reported poor customer interactions and unprofessional behavior from staff.

Food Quality

The food received mixed reviews; while some enjoyed the sandwiches, others noted inconsistencies in preparation and ingredient quality.
  • SJ
    Sarah Jerrell
    Feb 12, 2026
    4.0
    I normally order on the app and pick up, but I didn’t order ahead this time. Service was friendly and quick. I get the beach club almost every time I go to Jimmy John’s and I am often disappointed by the lack of avocado spread. I didn’t order extra because they rarely add much to it. The sandwich I got from this location was really good but consistent with other stores in there wasn’t enough avocado on it.
  • JA
    Jennifer Alvarez
    Feb 11, 2026
    2.0
    Close location to one of my offices and this place is the only place that never delivers on time. NEVER. I am currently still waiting over an hour on a sandwich(just plain sandwich no sides, no drinks. My lunch hour is over now) This has happened every single time I order from here and usually they always forget something in my order. I purposely order ahead of time prior to lunch rush due to this and it’s still always late. Will no longer use this location. UPDATE - finally got food & yes, they messed it up.
  • BB
    BadPenny
    Jan 17, 2026
    5.0
    Consistent good service.
  • CF
    Carol Ford
    Dec 12, 2025
    2.0
    I just left this jimmy johns about and hour ago and as the worker was having a conversation with me about my food Her manager proceeded to yell at her about being on her phone she told her she was not on her phone and she continued to be hostile the lady kindly packed my food up and said she was going to finish making orders and go home the food was good but the experience was very uncomfortable no worker should EVER go through that.
  • EE
    Erika
    Nov 13, 2025
    2.0
    I ordered extra provolone cheese didn't get it. I added extra cheddar, didn't look like extra like I've ordered before. I also added extra shaved parmasean & there was none on my sandwich. Plus I told the gentleman who delivered it, thank you and he didn't even respond.🙄 My sandwich was not how I've had it before. 😶

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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