Jimmy John's

3.9
273 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1155 Stop 11 Rd, Indianapolis, IN
46227, United States

Hours

Reviews

3.9
273 reviews
5 stars
158
4 stars
38
3 stars
23
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy and slow service, with many experiencing missing items or incorrect orders.

Staff Attitude

Feedback varied on staff friendliness, with some praising helpfulness while others noted rudeness and lack of attentiveness.

Food Quality

While many customers enjoyed the food, there were complaints about stale bread and poor sandwich preparation.

Delivery Delays

Several reviews highlighted significant delays in delivery times, often exceeding the advertised 'freaky fast' promise.

Cleanliness

The establishment was generally noted as clean, though some customers mentioned discomfort due to temperature control.
  • AL
    Acme Labs
    Dec 31, 2025
    5.0
    Super fast!! Lol
  • PR
    Pam Reed
    Dec 19, 2025
    5.0
    Great job
  • RC
    Rick Chalmers
    Nov 24, 2025
    5.0
    Amazing Service! Caitlyn was super helpful! Thank you!
  • AE
    Audrey Eversole
    Sep 16, 2025
    1.0
    The people who work here are incompetent. Every single time I order, we never get the drink we order. The driver always says they will get us the drink but they never do and we are forced to spend money on products we don't get. I'm so tired of waiting on a drink and we get the STRAW but never the actual drink. It's infuriating that they can't get such a simple thing correct.
  • RS
    Ryuhei Sakuraeda
    Aug 8, 2025
    1.0
    They’re always understaffed and can never deliver within 30 min of placing the order. Guess they’re not freaky fast. Spend your money elsewhere.