Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and incompetence.
Speed of Service
Many customers experienced delays in service, particularly with delivery times not meeting the 'Freaky Fast' promise.
Food Quality
While some customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality.
Cleanliness
The restaurant is generally noted for being clean, although some reviews mentioned areas needing attention.
Operational Issues
Several reviews highlighted issues with business hours and order accuracy, leading to customer dissatisfaction.
DH
David Hillner
5 days ago
1.0
Absolute worst Jimmy Johns ever. Will never buy here again. Rude and incompetent customer service.
BW
Benjamin von Werder
Feb 8, 2026
4.0
Exactly what you would expect at a Jimmy John's. Nothing exceptional.
LM
L Mustard
Dec 29, 2025
5.0
Love the hot sandwich’s when it’s cold outside! Staff is very friendly and professional! Thank you!
LR
Luciana Rolsen
Dec 11, 2025
1.0
Store took forever to assign my order with no communication. Tracking said it was out for delivery, I had to call the store and was told it would be another 30 minutes (on top of the 45 minutes I waited before I call).
I won't be ordering delivery from this place again.