Jimmy John's

4.0
329 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2402 N Meridian St, Indianapolis, IN
46208, United States

Hours

Reviews

4.0
329 reviews
5 stars
177
4 stars
63
3 stars
33
2 stars
12
1 star
44

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, though some reported issues with portion sizes and ingredient quality.

Service Issues

There were numerous complaints about poor service, including rude staff, long wait times, and incorrect orders.

Delivery Problems

Many customers experienced significant delays with delivery, often taking over an hour, which contradicted the advertised 'freaky fast' service.

Cleanliness

While some reviews praised the cleanliness of the location, others reported unsanitary conditions and poor food handling practices.

Staff Performance

Staff performance was inconsistent, with some employees receiving high praise for their friendliness and efficiency, while others were criticized for their attitude and service.
  • SN
    Sean Nicodemus
    Jan 3, 2026
    5.0
    Stopped by to grab a sub. I'm stupid so I forgot to tell them "no horseradish". They remade my sub immediately and refused to let me pay them again even tho it was my fault not theirs. Awesome crew. Didn't catch their names but this was Sat 1/3/26 around 8pm. 10/10. Will be coming back.
  • OZ
    Osama Zayed
    Dec 28, 2025
    5.0
    Best sandwiches
  • GL
    Gabrielle Laurent
    Oct 20, 2025
    3.0
    Good food. Absolutely terrible on delivery if through a third party vendor
  • MM
    maddox
    Oct 10, 2025
    5.0
    Sam, Rj, and Shawn are all amazing. i had an issue with doordash and they were so kind to remake my food for free, they even gave us extra desserts for free, and engaged in friendly conversation! 10/10 experience i will definitely be coming back to this location.
  • KK
    Kokuryuomega
    Oct 6, 2025
    1.0
    After I placed m order they called and said they didn’t take cash for delivery so I had to drive there myself, which completely defeats the convenience of choosing this restaurant.