Jimmy John's

3.6

188 reviews

Business Details

Sandwich Restaurant

Jimmy John's

7002 Lake Plaza Dr, Indianapolis, IN

46220, United States

Monday10:30 AM - 9:00 PM

Tuesday10:30 AM - 9:00 PM

Wednesday10:30 AM - 9:00 PM

Thursday10:30 AM - 9:00 PM

Friday10:30 AM - 9:00 PM

Saturday10:30 AM - 9:00 PM

Sunday10:30 AM - 9:00 PM

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3.6

188 reviews

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1 star

AI-generated from recent customer reviews

Many customers noted a decline in food quality, mentioning stale bread, insufficient meat, and soggy sandwiches.

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Customers frequently reported issues with delivery, citing delays, missing items, and unresponsive staff.

Some patrons appreciated the cleanliness and aesthetic of the location, although service interactions were often lacking.

CA
Cristal King - Realtor Agent
Nov 14, 2025
1.0
The Little John Bread is smaller than it used to be for the price.
TC
Thony Cuautle
Oct 1, 2025
5.0
Todo al 💯
AF
Anonymous F
Sep 10, 2025
1.0
They have cut back on their meat to the point it’s like eating just bread and lettuce. I’ll stop coming to this location.
AB
Angelo Brown
Sep 7, 2025
3.0
I arrived at 11:00am on a Sunday morning. I ordered a #5. I ordered on wheat bread it didn't seem fresh extremely hard exterior for fresher baked bread. Might want to check to ensure that you are serving fresh bread each day.
LS
Leo Stevens
Aug 21, 2025
3.0
Food was surprisingly not good, drenched in mayo/vinegar, dripping all over the place, and the meat didn’t really taste like anything Service is acceptable, they get the job done, pretty idle though