Location.com logo
Brand Certified

Jimmy John's

3.6
(440 reviews)
Get DirectionsOrderMenuCallWebsite

Business Details

5228 W Southern Ave, Indianapolis, IN
46241, United States
(317) 227-8000
https://locations.jimmyjohns.com/in/indianapolis/sandwiches-1786.html

About

Sandwich Restaurant

Location

Jimmy John's
5228 W Southern Ave, Indianapolis, IN
46241, United States

Hours

Reviews

3.6
440 reviews
5 stars
188
4 stars
93
3 stars
42
2 stars
30
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers reported inconsistent service speed, with some experiencing long wait times for orders, contradicting the 'freaky fast' promise.

Order Accuracy

Numerous reviews highlighted issues with order accuracy, including missing items and incorrect sandwich preparations.

Customer Service

Feedback indicated a lack of professionalism and poor customer service from some staff members, with several customers expressing dissatisfaction with how their concerns were handled.

Food Quality

While many customers praised the taste and freshness of the sandwiches, others reported issues with portion sizes and ingredient quality.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.
  • AA
    Anne
    Feb 19, 2026
    1.0
    Gave both my husband and I terrible stomach problems. Never had this issue at another store.
  • AA
    Andrea
    Feb 18, 2026
    1.0
    one of the delivery drivers at this location (not doordash, the man was an employee) decided it would be appropriate to make a misogynistic comment about me (unprovoked mind you). on top of that, his customer "service" was abysmal. misogyny aside his whole aura is offputting and weird. dude needs to work in the kitchen or something. way too odd to be in a customer facing role.
  • JH
    James Harbert
    Feb 17, 2026
    5.0
    Very clean and fast service. Came for lunch at about 1:45 and my sandwich was ready within 1 minute- after paying I walked to the end of the counter and it was ready within a few seconds. Pepe was delicious.
  • JP
    Joshua Porterfield
    Jan 22, 2026
    3.0
    Straight up the slowest jimmy johns on the planet. Regularly takes 45 minutes to an hour to get my sandwhich and im 0.5miles from their building.
  • JJ
    Jason Jackson
    Jan 19, 2026
    5.0
    Ultimate Italian sub very delicious…. Place is so clean people are so nice must stop and get a sub
Read more reviews on Google

Brand Certified Facts from Jimmy John's

Jimmy John's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Google
+100
Others