Jimmy John's

Reviews

• TT

  Tammy

  Jan 21, 2026
  1.0
  I made an order on JJ website for delivery. I get an hour lunch. The order was placed at 12:07 pm. I called at 12:46 because my order still had not been delivered. First I was told that they did not receive my order but after I told them how long its been they assured me it was out for delivery. At 1:15 I called back they said it was still out for delivery but it was over an hour since I ordered so I called back and asked the manager why it is taking so long he put me on hold and came back and said it should be there any min. It came at 1:31 and the sandwich was hard and the kicken rance chips I paid for were not in my bag so once again I called and a lady answered and told me to hold but after a couple of minutes I hung up because I was over it. My lunch had been over for about 30 mins so it was pointless to keep waiting. I will not be ordering from this location again!
• JW

  Jonathan Williams

  Jan 11, 2026
  5.0
  Ke’Larrah and Lauren was amazing great customer service, great personalities. Keep rocking at W 11th st
• BG

  B. Garvin

  Jan 9, 2026
  1.0
  This is by far the ABSOLUTE worst Jimmy John's location! I have given them more chances than they deserve, hoping each visit would be better than the last. It's been a consistently bad experience. Orders are often wrong or incomplete, service is slow and disorganized, and when mistakes are pointed out, staff are dismissive rather than apologetic. This isn’t a one-time issue—it’s a pattern. Poor accuracy, poor service, and no accountability. Save yourself and do not frequent this location!
• SJ

  sarah johnson

  Dec 29, 2025
  2.0
  Not a good experience at this jimmy johns I had a hair in my sandwich.
• SP

  Smardee Pantz

  Oct 5, 2025
  5.0
  It's my favorite fast food experience hands down. Fast order prep. Nice clean atmosphere. Friendly and polite staff. Rewards in app. There's nothing to lose.