Many customers reported inconsistent pizza quality, with complaints about soggy crusts, lack of toppings, and overall taste not meeting expectations.
Pricing Concerns
Numerous reviews highlighted that customers find the prices to be too high for the quality of food received, leading to dissatisfaction.
Customer Service
There were several negative comments regarding customer service, including rude staff interactions and poor handling of order issues.
Positive Experiences
Despite the criticisms, some customers praised the pizza's taste and the friendly service from certain staff members, indicating that experiences can vary.
CH
Christin H.
3 days ago
4.0
One thing I can about Jack's is they have great neighborhood reputation for good pizza. Known for there thin crust.
JP
jennifer prado
5 days ago
1.0
Ordered 2 large pizza which cost me $73.25. I requested no green peppers on the supreme pizza as I am allergic. The pizza arrived over 2 hours later cold, and had green peppers. I called they offered a $40.00 credit i accepted. Just called again to order and use my credit and wouldn't you know no such credit exists! They offered me 1/2 off a pizza! I will no longer order ANYTHING from Jacks! Please learn to do better business. Crazy part is I paid $73.25 for 2 pizza for them to be cold and prepared incorrectly!
CS
Celisa Shields
Feb 12, 2026
3.0
Y'all cut down on ur sausage proportion and my pizza was so thin it was like I ke rubber
CL
Cagney Lorraine
Feb 6, 2026
3.0
The pizza was great , but we waited well over an hour . They were unfortunately short staffed , but the guy was literally doing the best he can. GIVE HIM A RAISE ! especially if this a norm for him to answer calls, make the pizza , take walk-ins on his own.
WH
Will H.
Jan 29, 2026
3.0
Pizza was ok for the outrageous price, looked good but taste was meh at best….breadsticks were doughy and undone… not edible…
All in all use to be a good spot guess time does change some things👎🏿👎🏿
Jack's Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.
Does Jack's Pizza offer delivery or pickup options?
Yes, Jack's Pizza provides both in-store pickup and delivery services.
What types of meals does Jack's Pizza serve?
Jack's Pizza serves lunch, dinner, and late-night meals.
What forms of payment are accepted at Jack's Pizza?
Jack's Pizza accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is Jack's Pizza located?
Jack's Pizza is located at 3709 E Washington St., Indianapolis, IN 46201, USA.
Where can I find the menu for Jack's Pizza online?
You can view the menu at https://www.jackspizza1966.com/#food.
How can I place an order at Jack's Pizza?
Orders can be placed online at https://jackspizza1966.com/#locations.
What kind of restaurants are near Jack's Pizza?
Nearby restaurants include El Mr Camaron (Mexican and seafood), Dragon City (Chinese and Asian cuisine), SUBWAY (sandwich shop), Papa John's Pizza, and Restaurante Guatemalteco.
Are there any convenient services near Jack's Pizza for customers?
Yes, customers can find services like Metro by T-Mobile for mobile needs, UPS Access Point for shipping, and CVS Pharmacy for pharmacy and retail nearby.
What nearby places might be useful for customers visiting Jack's Pizza?
Customers visiting Jack's Pizza might also check out Jackson Hewitt Tax Service for financial advising, Save A Lot supermarket for groceries, and the Marion County Election Board Service Center for government services.
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