Business Details
About
Pizza RestaurantChicken Wings RestaurantSandwich RestaurantTake Out RestaurantSalad Shop
QUALITY. CONSISTENCY. VALUE.
A trusted brand crafted by special people, who will continue to put our customers needs first.
Location
Hours
Reviews
3.8
188 reviews
5 stars
107
4 stars
23
3 stars
12
2 stars
9
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude service, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Quality Concerns
Many reviews highlighted a decline in food quality, including insufficient toppings, poor ingredient quality, and poorly made pizzas.
Mixed Experiences
While some customers praised the pizza and service, others expressed disappointment, indicating inconsistency in performance across different visits.
Pricing Complaints
Several customers felt that the prices were too high for the quality of food received, leading to perceptions of poor value.
Positive Staff Interactions
Despite the negative feedback, some customers noted positive interactions with staff, particularly mentioning helpful and friendly employees.
- JVJ VOct 28, 20251.0Rude service. They said this is the type of cheese they have always used. The sauce was spoiled and barely any toppings. Spoke to the manager asking for a refund, all they did was re-printing my receipt. Then continued to blame her employee when she was the one that made the pizza. This place is on its last straw.
- SJSpring Heeled JackOct 28, 20251.0This place is on its last legs. Skimping and not using the correct cheese. Barely any toppings. Rude service. The "manager" even pretended to give me a refund by just reprinting the receipt, and then hid in the other room. Spoiled sauce cups, random globs of gel like substance on the pizza. Jacks used to be a local favorite for its generous toppings and cheese. Now its just weird. Sad.
- KCKaylee COct 25, 20251.0Ordered a pizza, breadsticks and a 2 liter of coke. We waited 3 hours and decided to call and see what’s going on. Ordered at 6:23pm. I said i could come pick up but whoever answered said they would work on it right then. We called again at 8:30pm because we hadn’t heard an update and said to CANCEL the order. However, this pizza showed up at 9:43pm. No breadsticks, no coke, just a pizza. And whoever cut this pizza is a joke, lol. We will be disputing this charge.
- JSJasion SpearsOct 24, 20252.0Just terrible. I don't know what's going on, but this is ridiculous to wait 2 hours for a carryout pizza. Very poorly made. Employees are very frustrated from lack of help. Not trained. Very poorly run company. I don't recommend giving my hard-earned money to a very poorly run company. It makes me sad. They used to be better. What happened? Pay alot of money for very poor service and food. I just drawed the line no more of my hard earned money going to a poorly ran Jack's pizza. Made wrong size. Not even our pizza that was made. Just very poorly ran. From a customer view. Not a very happy customer that spent $30 for a large pizza. Wit no extra cheese. No sausage liberties used to be..pile this on. Just not worth the money. Move on people.
- KAKeith AllenOct 22, 20252.0They put plenty of sausage and ham things like that but it's just not good quality to me they barely put the cheese on there and pack the sausage on and everything else and it would be good if it was the small ground up sausage but it's the big hunk sausage and the ham is very cheap I don't know it just seems like it's very cheap ingredients and then they slice the vegetables humongous. There's one on the far south side in Greenwood that is a little better their sausage is ground up and their vegetables are cut up better. But I think I'm going to go away from Jack's all the locations I'm just not a fan. How about a couple of good pizzas but it's been so long ago
Frequently Asked Questions About Jack's Pizza
What types of pickup and delivery services does Jack's Pizza offer?
Jack's Pizza offers both in-store pickup and delivery services for customer convenience.
What are the operating hours of Jack's Pizza?
Jack's Pizza is open Monday to Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
What meals are served at Jack's Pizza?
Jack's Pizza serves lunch, dinner, and late-night meals.
Where is Jack's Pizza located?
Jack's Pizza is located at 4930 Lafayette Rd., Suite L, Indianapolis, IN 46254, USA.
What types of payment options does Jack's Pizza accept?
Customers can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa at Jack's Pizza.
What types of cuisine categories does Jack's Pizza fall under?
Jack's Pizza is categorized as a pizza, chicken wings, sandwich, take-out restaurant, and salad shop.
Where can I view Jack's Pizza menu and order online?
You can view the menu at https://www.jackspizza1966.com/#food and place orders at https://jackspizza1966.com/#locations.
Are there any nearby restaurants where I can go before or after visiting Jack's Pizza?
Yes, nearby restaurants include Sabor Venezolano Restaurant Bar, LOS CHILAQUILES REST, Chapati (Pakistani and Indian), and Shani's Secret Chicken, offering a variety of options for dining before or after your visit.
What nearby shopping or services can I visit around Jack's Pizza?
Near Jack's Pizza, you can visit Nu2uFashions Consignment Boutique for thrift shopping, as well as the Dominican Barbershop and BestBarber’s for grooming services.
What transportation or accommodation options are near Jack's Pizza?
Nearby transportation and accommodation options include car rental agencies Alamo and Enterprise Rent-A-Car, and hotels like Quality Inn & Suites Indianapolis Northwest.