Customers reported inconsistent quality, with some praising the pizza while others complained about lack of toppings and poor preparation.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rude interactions and unresolved complaints.
Delivery Issues
Numerous complaints about delayed deliveries and incorrect orders, leading to customer dissatisfaction.
Nostalgia and Loyalty
Many long-time customers expressed loyalty and nostalgia for the brand, highlighting its longstanding presence and fond memories.
Pricing Concerns
Some customers felt the prices were high relative to the quality received, especially when orders were incorrect or unsatisfactory.
CW
C W
3 days ago
1.0
Extra sauce and cheese where??? Not to mention, the customer service was trash. This place has really gone down.
JF
J Fields
Feb 9, 2026
5.0
Food was hot and ready soon as I came to the door. The facility was clean and the staff were professional & friendly.
MJ
M j
Jan 19, 2026
1.0
Awful. Gross. Don’t ever ever order this nasty pizza.
TJ
t j
Jan 8, 2026
5.0
Jack's Pizza piling it on high since 1966
JC
Jeremy Cornelle
Dec 29, 2025
3.0
So I waited because I wanted to not be mad when I wrote my review. I was completely disappointed. This was my first time trying this brand. Was looking for a good thin trust pizza. My complaint was the lack of topping. My pizza looked like it was miss them. This was a Pepperoni ham and bacon. I didn't know the make their pizza in crust, sauce, toppings, then cheese.. which I feel is a way to hide the non existent toppings. I found spots missing cheese. You can see in pictures.. Suggestions: Start weighing your topping for your pizzas. I asked and I was told you fill a cup for each size. Switch the layer of cheese under topping. It helps to bind to crust. If you don't like these, then lower your price.. not worth the $30 for the quality I received.