Customers have reported inconsistent quality, with some praising the pizza while others complained about lack of toppings and poor preparation.
Customer Service
Feedback indicates mixed experiences with customer service, ranging from friendly and helpful staff to rude interactions and unresolved complaints.
Delivery Issues
Several reviews highlight problems with delivery times and order accuracy, leading to customer dissatisfaction.
Nostalgia and Loyalty
Many long-time customers express strong loyalty and nostalgia for the brand, often citing it as their favorite pizza place despite recent issues.
TJ
t j
4 days ago
5.0
Jack's Pizza piling it on high since 1966
JC
Jeremy Cornelle
Dec 29, 2025
3.0
So I waited because I wanted to not be mad when I wrote my review. I was completely disappointed. This was my first time trying this brand. Was looking for a good thin trust pizza. My complaint was the lack of topping. My pizza looked like it was miss them. This was a Pepperoni ham and bacon. I didn't know the make their pizza in crust, sauce, toppings, then cheese.. which I feel is a way to hide the non existent toppings. I found spots missing cheese. You can see in pictures.. Suggestions: Start weighing your topping for your pizzas. I asked and I was told you fill a cup for each size. Switch the layer of cheese under topping. It helps to bind to crust. If you don't like these, then lower your price.. not worth the $30 for the quality I received.
MI
Mark D Boynton I
Oct 24, 2025
5.0
Always great pizza!!
DP
Diana Pickett
Oct 21, 2025
5.0
Always have a great experience with Jack’ on 86th street. The friendliest staff and delicious food 😋(ordered under my sister’s name)
MM
Michael
Oct 19, 2025
5.0
I haven't had Jack's Pizza in years. It sure didn't disappoint. The quality and the flavor 😋. When I come back to Indy I will be sure to hit them up. Thanks Jack's for bringing back them good Ole memories.
Jack's Pizza is open Monday to Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to 1:00 AM, and Sunday from 11:00 AM to 11:00 PM.
What types of meals does Jack's Pizza serve?
Jack's Pizza serves lunch, dinner, and late-night meals.
Which payment options are accepted at Jack's Pizza?
Jack's Pizza accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Jack's Pizza offer delivery or in-store pickup services?
Yes, Jack's Pizza offers both in-store pickup and delivery services.
What is the price range of Jack's Pizza?
Jack's Pizza has a price range of two, indicating moderate pricing.
Where is Jack's Pizza located?
Jack's Pizza is located at 5650 E 86th St., Indianapolis, IN 46250, United States.
Where can I view the menu and place an order for Jack's Pizza online?
You can view the menu at https://www.jackspizza1966.com/#food and place an order at https://jackspizza1966.com/#locations.
What nearby places can I visit before or after dining at Jack's Pizza?
Nearby places include The Melting Pot, Ale Emporium, and Monkey Joe's Indianapolis IN, where you can enjoy fondue, American cuisine, or family-friendly entertainment respectively.
Are there nearby shopping options near Jack's Pizza?
Yes, nearby shopping options include Micro Center for computers, 5.11 Tactical for outdoor gear, and JOANN Fabric and Crafts for arts and crafts supplies.
Can I find outdoor and sporting goods stores near Jack's Pizza?
Yes, Gander Outdoors, Gander Mountain, and The North Face Outlet are nearby stores offering outdoor and sporting goods.