Customers have mixed feelings about the pizza quality, with some praising it as nostalgic and delicious, while others complain about overcooked crusts and lack of flavor.
Customer Service
Service experiences vary widely; some customers commend the staff for being friendly and accommodating, while others report rude interactions and poor handling of orders.
Pricing Concerns
Many customers find the prices to be high relative to the quality of the food, with several expressing dissatisfaction over the value for money.
Order Accuracy
There are frequent complaints about incorrect orders and issues with order fulfillment, leading to customer frustration.
Delivery Issues
Delivery service has been criticized for being slow or unreliable, with reports of cold food and mishandled deliveries.
PE
Patricia Esselman
1 day ago
5.0
The pizza is awesome. I love Pepperoni and sausage pizza.
SC
Steven Calvert
Dec 9, 2025
4.0
Pizza's amazing. A little slow on delivery. Need a little bit of work on their breadsticks, bring them back to what they used to be.The cheese is always cold for the breadsticks, but the the 2 l of Coke is always hot.
KT
Karl Turk
Nov 20, 2025
5.0
Greeted when entered the door despite employees being immersed in prior arriving customers. Order taken with details confirmed. Staff brought pizza out to car. Pizza made as requested-tastes great!
JH
Jeffrey Hopson
Nov 19, 2025
1.0
The worst station pizza crust in the world pizza cost too much I like the old jacks I never buy from them again
JB
Jess Baxter
Nov 14, 2025
5.0
The team in here is great! What I appreciated was the detail that was taken when I shared with female employee there that I had a life threatening allergy. When I arrived to pick up my order she let me know that she completely used all new ingredients bags to prevent cross contamination with my allergy and even cooked my pizza in a separate oven. I have never had anyone across any size of restaurant care that much about safety. I will always come to this Jacks!
What types of pickup and delivery services does Jack's Pizza offer?
Jack's Pizza offers in-store pickup and delivery services to conveniently enjoy their meals.
Where is Jack's Pizza located?
Jack's Pizza is located at 7335 Rockville Rd., Indianapolis, IN 46214, USA.
What are the opening hours of Jack's Pizza?
Jack's Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.
What meal times does Jack's Pizza serve?
Jack's Pizza serves lunch, dinner, and late-night meals.
What payment options are accepted at Jack's Pizza?
Jack's Pizza accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
What types of cuisine does Jack's Pizza specialize in?
Jack's Pizza specializes in pizza, chicken wings, sandwiches, takeout, and salads.
Where can I view the menu and place an order online for Jack's Pizza?
You can view the menu at https://www.jackspizza1966.com/#food and place an order at https://jackspizza1966.com/#locations.
Which nearby wellness services can I visit before or after dining at Jack's Pizza?
Nearby wellness services include Revive and Restore Massage, Meraki Chiropractic, Helping Hands Chiropractic, and Illuminate Wellness Studio, offering massage and chiropractic care.
What nearby food and beverage options are close to Jack's Pizza?
Close to Jack's Pizza you can visit Daylight Donuts for sweets or Artisan Bakery and Pastries for bakery items, as well as La Picosita for Mexican food and smoothies.
Are there any nearby banks or ATMs near Jack's Pizza for customer convenience?
Yes, Regions Bank, Chase, and Cash2Bitcoin ATM are nearby for banking and ATM services, making it easy for customers to access cash or financial services.