Several customers reported problems with pizza quality, including undercooked crust, insufficient toppings, and poor flavor.
Delivery Problems
Numerous reviews highlighted issues with delivery times, including long waits and cold pizzas upon arrival.
Customer Service
Mixed feedback on customer service; while some praised staff for being friendly and helpful, others reported rudeness and unresponsiveness.
Cleanliness Concerns
Some customers noted unsanitary conditions in the restaurant, including dirty areas and staff not following hygiene practices.
Consistency
While many customers enjoyed their pizza and service, others expressed disappointment in the inconsistency of quality and experience.
LW
Lee Wessel
Feb 8, 2026
5.0
Fantastic as always since 1966!
MN
Michael Nelson
Nov 28, 2025
5.0
Best pizza in indy
CC
Chrissy
Nov 14, 2025
2.0
I’ve never had a problem with my pizza until the other day. The crust was white and soggy and the pizza was thin (I got all the toppings). They “sprinkled” on a little meat. I ended up just throwing it away.
DD
Dustin Dorrell
Oct 23, 2025
1.0
Ordered for delivery to a hotel i was staying at approx 1 mile from their location. 1.5 hours later i called
to see why it hadn't arrived yet. I was told the delivery driver couldn't make it but they could send it door dash. I asked if it had even been made yet and was told no. Cancelled the order.
BK
breemichelle kelly
Oct 18, 2025
5.0
Clean fast hot health department passes this location with gold stars 🌟 their food is excellent they will show u ur order before u leave 5star
Jack's Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Does Jack's Pizza offer in-store pickup and delivery services?
Yes, Jack's Pizza offers both in-store pickup and delivery services for customer convenience.
What payment methods are accepted at Jack's Pizza?
Jack's Pizza accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What types of meals does Jack's Pizza serve?
Jack's Pizza serves lunch, dinner, and late-night meals.
Where is Jack's Pizza located?
Jack's Pizza is located at 8620 Purdue Rd, Indianapolis, IN 46268, USA.
What types of food can I expect at Jack's Pizza?
Jack's Pizza is a pizza restaurant that also offers chicken wings, sandwiches, takeout options, and salads.
Where can I view the menu and place an order online for Jack's Pizza?
You can view the menu at https://www.jackspizza1966.com/#food and place orders via https://jackspizza1966.com/#locations.
Is Jack's Pizza active on social media?
Yes, Jack's Pizza is active on Facebook at https://www.facebook.com/jackspizzaindy/ and on Instagram with the handle @jackspizzaindy.
What nearby restaurants can I visit before or after dining at Jack's Pizza?
Nearby dining options include Georgia Reese's Southern Table & Bar for southern cuisine, Five Guys for burgers and fast food, Outback Steak House for steak and American fare, Chicken Salad Chick for southern and chicken dishes, Tian Fu Asian Bistro for Chinese and sushi, and Wingstop for chicken wings.
Are there any nearby places for a healthy snack or dessert close to Jack's Pizza?
Yes, nearby you can find Bliss Nutrition for health food and smoothies, Yoya Frozen Yogurt & Boba Tea for frozen yogurt and bubble tea, TeeJay's Sweet Tooth for ice cream and candy, and Smoothie King for smoothies and fast food.
What nearby services or shops could complement a visit to Jack's Pizza?
Nearby, you can visit Circle City Comics for comic books, Memory Lane Tattoo Club for tattoos and piercings, Body Healthy Spa for massage and spa treatments, and USA Nails for beauty and nail services.
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