Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 48 E Washington St in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
1,696 reviews
5 stars
1,038
4 stars
382
3 stars
135
2 stars
55
1 star
86
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned issues with seasoning and portion sizes.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing long wait times, incorrect orders, and rude staff, particularly from management.
Cleanliness
The restaurant was often described as clean, but there were complaints about unsanitary conditions outside and issues with the bathroom access.
Pricing Concerns
Many customers felt the prices were high for fast food, with some suggesting better value could be found elsewhere.
Customer Experience
While some customers had positive experiences with friendly staff, others reported negative interactions, particularly regarding order accuracy and service responsiveness.
- NENXT Eric5 days ago4.0Great food , slow service
- CFChris FauldsNov 15, 20255.0The best fast food burger downtown! They get you through the line and you can watch them cook your freshly made burger.
- DHDiamond HamptonNov 14, 20255.0Food pretty good nice folks up in there currently
- KKk17wolfOct 19, 20254.0I wish they had brown mustard so I could enjoy a hot dog and someone needs to keep customers from staying in the bathroom for excessive amounts of time 15 minutes is more than plenty of time to use the bathroom
- HKHani KassimOct 14, 20253.0I ordered to go and had to wait 18 whole minutes before I got my order, not to mention that I waited a couple minutes just to order. The food was good, the burgers were tasty but the fries quantity was less than usual
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 48 E Washington St accept reservations?
No, this Five Guys location does not accept reservations.
What are the regular operating hours for Five Guys at 48 E Washington St in Indianapolis?
Five Guys at 48 E Washington St is open daily from 11:00 AM to 10:00 PM.
Does the Five Guys at 48 E Washington St offer delivery and what are the delivery hours?
Yes, this location offers delivery every day from 11:00 AM to 9:30 PM. You can order online through their delivery URL.
Can I customize my order at Five Guys, and how extensive is the customization?
Yes, Five Guys offers more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What payment methods are accepted at Five Guys on E Washington St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this Five Guys location offer options for customers with gluten sensitivities?
Buns, hot dogs (Canada only), HP sauce (UK only), and malt vinegar contain gluten; however, sandwiches including burgers and veggie sandwiches can be ordered without buns via wraps or bowls. Cross-contamination risk exists, so please review their allergen chart for details.
Is there wheelchair access and facilities for children at Five Guys 48 E Washington St?
Yes, this location has a wheelchair accessible entrance, restrooms, and high chairs, and welcomes children, providing a child-friendly environment.
What nearby places of interest can I visit before or after dining at Five Guys on Washington St?
Nearby places include Pie Five Pizza Co., gallery fourty-two art gallery, and Wingstop for additional dining options, as well as the Indianapolis Philharmonic Orchestra for a cultural experience.
How can nearby transit or local businesses help me find Five Guys at 48 E Washington St?
You can use nearby landmarks such as the Gallery Forty-Two and the Good Vibes Cafe Bar as reference points when finding this Five Guys location in downtown Indianapolis.
Are there other dining options around Five Guys at 48 E Washington St for groups with varied tastes?
Yes, nearby restaurants include Coal Pizza Company for pizza lovers, Hue Dine for American cuisine, and Taste of Tango for Brazilian flavors, providing diverse dining choices in the area.