Brand Certified
Five Guys
4.4(1493 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
3454 W 86th Street, Indianapolis, IN
46268, United States
Certified by Five Guys • Feb 22, 2026
(463) 249-2397
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/3454-w-86th-street
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 3454 W 86th Street in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.4
1,493 reviews
5 stars
984
4 stars
317
3 stars
100
2 stars
37
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they were fresh, delicious, and generous in portion size.
Service Issues
Some customers reported poor service experiences, including impatience from staff and mistakes with orders.
Pricing Concerns
Many reviews mentioned that the prices were considered high for the food offered, with some feeling it was not budget-friendly.
Cleanliness and Atmosphere
The restaurant was frequently described as clean and inviting, contributing positively to the dining experience.
Customer Service
While some service experiences were negative, many customers highlighted friendly and helpful staff, especially during busy times.
- JJJay Jones5 days ago5.0Ordered from Doordash and the driver stole our order. The manager of this Five Guys location not only remade and took care of our order, but she made me the most awesome shake as an extra apology for something that was not in their control. She was awesome and will keep us coming back there, but we might pick up our own orders from now on.
- JCJustin Cochran5 days ago4.0Five guys has good food. This location was still good, just, like every where else it seems, under staffed. Same guy that took my order has to run back and man the grill, then make milkshakes. Seemed like there was only three people there and they took turns getting stuff done, just seemed like they coulda used another person or even two
- A이진영Jan 29, 20265.0밀크쉐이크, 햄버거, 치즈버거, 감자튀김을 주문했습니다. 햄버거 주문이 누락되어서 다시 주문했습니다. 준비가 느리지는 않았습니다. 음식은 아주 맛있었습니다.
- ESEthel SteeleJan 26, 20264.0That food was okay. The young man was very nice and friendly and respectable
- DWD WhiteJan 22, 20264.0Five guys is cool Just hella expensive. You have to order everything separately. Thats what makes it not a budget friendly place.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 3454 W 86th Street in Indianapolis accept reservations?
No, Five Guys at this location does not accept reservations.
What are the opening hours for Five Guys at 3454 W 86th Street?
The restaurant is open from 11:00 AM to 10:00 PM every day of the week.
Does Five Guys offer delivery and pickup services?
Yes, Five Guys offers delivery and in-store pickup services.
How many ways can I customize my burger or milkshake at this Five Guys location?
You can choose from over 250,000 ways to customize your burger and more than 1,000 milkshake combinations.
What payment options are accepted at Five Guys on W 86th Street?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the Five Guys restaurant on W 86th Street wheelchair accessible?
Yes, it has a wheelchair accessible entrance and restroom.
Can I find family-friendly dining at this Five Guys location?
Yes, the restaurant welcomes children and offers a children's menu.
Are there any nearby restaurants to Five Guys in Pyramid Place Shoppes where I can try other cuisines?
Yes, nearby you can find restaurants like Georgia Reese's Southern Table & Bar for southern cuisine, Tian Fu Asian Bistro for Asian dishes, Jack's Pizza for pizza, and Outback Steak House for American steakhouse fare.
What other fast food or casual dining options are near Five Guys at 3454 W 86th Street?
Nearby fast food and casual dining spots include Firehouse Subs, Qdoba, Wingstop, Smoothie King, Skyline Chili, and Chicken Salad Chick.
Are there any interesting nearby shops and entertainment venues around Five Guys on W 86th Street?
Yes, nearby places include Circle City Comics for comic books, Karma Records for music, Memory Lane Tattoo Club for tattoos and piercings, and Body Healthy Spa for relaxation and massage therapy.
Brand Certified Facts from Five Guys
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