Five Guys

4.4
1413 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9210 Rockville Road in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
9210 Rockville Road, Indianapolis, IN
46234, United States

Hours

Reviews

4.4
1,413 reviews
5 stars
909
4 stars
322
3 stars
84
2 stars
42
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were fresh and flavorful, though some experienced issues with incorrect orders or food temperature.

Service

While many reviews highlighted friendly and helpful staff, there were also complaints about slow service and unprofessional behavior from some employees.

Cleanliness

Most customers found the restaurant clean and well-maintained, although a few mentioned issues with dirty tables or strong cleaning product odors.

Pricing

Several customers felt the food was overpriced for the quality, with some expressing disappointment over the value for money.

Atmosphere

The atmosphere received mixed reviews, with some enjoying the environment while others found it too loud or tense.
  • BS
    Bardock Super
    6 days ago
    5.0
    If you want a good hamburger, there's nothing better for a great price. This is where you want to go.
  • JD
    Jason Dallas
    Jan 2, 2026
    5.0
    Fast, delicious, great service and food
  • SQ
    Sonya Quinn66
    Dec 16, 2025
    1.0
    I’ve not eaten at five guys in years. I decided to place an order via GrubHub, did not give me an option to leave a comment. I attempted to call the restaurant 10 times and their phones are fuzzy so they could not hear me. It took an hour and 20 minutes for me to get my food and of course it was wrong, cold, they didn’t even seal the bag to attempt to keep the temperature within the bag. They provided zero condiments, i.e., ketchup, etc. I tried to call the following day, but of course their phones are still acting up. A waste of my $24. And that’s just for a burger and fries. Very disappointing.
  • LD
    Laura Dabio
    Dec 11, 2025
    5.0
    Great,!
  • JD
    Joni Dye
    Dec 11, 2025
    3.0
    Ordered a grilled cheese and the cheese wasn’t melted.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.