Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5317 East 82nd Street in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,840 reviews
5 stars
1,196
4 stars
386
3 stars
110
2 stars
61
1 star
87
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported long wait times and incorrect orders, leading to frustration with the service.
Food Quality
While some customers praised the burgers and fries, others noted inconsistencies in food quality, such as dry burgers and soggy fries.
Cleanliness
Several reviews mentioned cleanliness issues in the restaurant, including dirty conditions and malfunctioning drink machines.
Pricing Concerns
Customers expressed that the prices are high for the value received, with some feeling that the quality does not justify the cost.
Staff Attitude
Feedback varied on staff friendliness, with some customers appreciating the service while others reported unprofessional behavior.
- JMJustFollow Kenya (Mswhatleysworld)Jan 3, 20263.0I like 5 Guys but the other locations have better service and food. The diner was not not dirty but, tables were not clean off. They gave me cold fries and the wait was long considering they didn't have many customers in the store. I was at 5 Guys on Washington Street and the service was great and they had only 4 people working.
- MAmichael bower (awesumplayer)Jan 2, 20264.0Had an issue with order that was corrected, took a minute, but otherwise everything was good.
- JSJohnathan SearsDec 27, 20251.0I just paid $20 for a Luke warm burger, and a half sack of fries. I ordered a large and got a medium. The restaurant was very dirty with no Ketchup other than what was all over the counter. Icing on the cake both bathrooms where out of order. I dont mind to pay the $20 but it should come with good service and a clean restaurant. The past couple times I have been to this restaurant the food and service have been sub par. I will not be back for a while.
- JBJessica BradleyDec 23, 20251.0This was the worse food ever A friend went for me place my order it took 45 minutes for hamburger without the bun 2 orders of fries which was old greasy and not a full order the manager talked about walking out because the staff was messing everyone’s order up will not go back to this location
- CScrystal sheltonDec 23, 20255.0The staff are very nice people. The selection of drinks is the best! I love the coke machine with all the variety. The waits are never unreasonable for food but everything is always hot and fresh made to order.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5317 East 82nd Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for Five Guys at this location?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery services?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM with ordering available online.
Can I customize my burger or milkshake at this Five Guys?
Yes, you can customize your burger with over 250,000 options and choose from more than 1,000 milkshake combinations.
What are the accepted payment methods at this Five Guys?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there seating available for children at Five Guys?
Yes, the restaurant welcomes children and has high chairs available.
Does Five Guys at this location offer a veggie sandwich and what is it?
Yes, the veggie sandwich is a mix of peppers, onions, and mushrooms with optional cheese, not a veggie burger patty.
What nearby shopping options can I visit before or after eating at Five Guys?
You can visit Long's Mattress Castleton for furniture and mattresses, or Vacuums and More for appliance shopping nearby.
Are there any nearby beauty or spa services close to Five Guys?
Yes, nearby beauty and spa options include ABC Nails, Eyes by India, Nails & Lounge, and Sun Spa for nail, hair removal, and massage services.
What nearby dining options are close to Five Guys if I want different cuisine?
Nearby dining options include Thai Taste for Thai cuisine and Chipotle Mexican Grill for Mexican food.