Five Guys

4.4
1827 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5317 East 82nd Street in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
5317 East 82nd Street, Indianapolis, IN
46250, United States

Hours

Reviews

4.4
1,827 reviews
5 stars
1,195
4 stars
382
3 stars
109
2 stars
59
1 star
82

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting them as delicious, though some mentioned issues with dryness and inconsistency.

Service Issues

Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Mixed feedback on cleanliness; some customers found the restaurant clean while others reported dirty conditions and malfunctioning equipment.

Pricing Concerns

Many customers felt the prices were too high for the value received, with some expressing dissatisfaction over recent price increases.

Staff Friendliness

While some reviews noted friendly and helpful staff, others reported rude or unprofessional interactions.
  • SY
    shelynn yturralde
    2 days ago
    1.0
    They closed their shake machine down at 9pm AND WHYYYYY when they don’t closed until 10pm . they are not customer focused. They just ready to go home
  • EB
    EternalDragon Bro
    2 days ago
    2.0
    Waited an hour for cold soggy burgers.
  • RH
    Randy Hayden
    2 days ago
    1.0
    Food is good. Service is extremely slow. The last two times I have been to this location the wait both times have been over 30 minutes. Never again two times in a row listened learned.
  • JH
    Jada Harris
    Nov 15, 2025
    1.0
    They make sure the food they take to the back to eat is made right but they don’t care about when they jack up the customers orders. They wanna argue with you and say they go off your ticket but still make your food wrong whether it’s on a ticket or not and then using excuse saying that you trying to get free food it wouldn’t be free if y’all made it right the first time. Not to mention my husband waited nearly 45 mins for 2burgers and one frie and a shake that they made and left sitting even before the food was served !! We will never be returning to the location on 82nd Street
  • TD
    Taylor Dorey
    Nov 14, 2025
    1.0
    I ORDERED FROM HERE AND YOU GUYS MESSED UP MY ORDER I ASKED FOR A PLAIN HOT DOG AND YOU GAVE ME ONE WITH KETCHUP AND MUSTARD I HATE YOU NOW IM STARVING THAT WAS GONNA BE MY FIRST MEAL OF THE DAY

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.