Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 5317 East 82nd Street in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting them as delicious, though some mentioned issues with dryness and inconsistency.
Service Issues
Several reviews highlighted poor service experiences, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Mixed feedback on cleanliness; some customers found the restaurant clean while others reported dirty conditions and malfunctioning equipment.
Pricing Concerns
Many customers felt the prices were too high for the value received, with some expressing dissatisfaction over recent price increases.
Staff Friendliness
While some reviews noted friendly and helpful staff, others reported rude or unprofessional interactions.
SY
shelynn yturralde
2 days ago
1.0
They closed their shake machine down at 9pm AND WHYYYYY when they don’t closed until 10pm . they are not customer focused. They just ready to go home
EB
EternalDragon Bro
2 days ago
2.0
Waited an hour for cold soggy burgers.
RH
Randy Hayden
2 days ago
1.0
Food is good. Service is extremely slow. The last two times I have been to this location the wait both times have been over 30 minutes. Never again two times in a row listened learned.
JH
Jada Harris
Nov 15, 2025
1.0
They make sure the food they take to the back to eat is made right but they don’t care about when they jack up the customers orders. They wanna argue with you and say they go off your ticket but still make your food wrong whether it’s on a ticket or not and then using excuse saying that you trying to get free food it wouldn’t be free if y’all made it right the first time. Not to mention my husband waited nearly 45 mins for 2burgers and one frie and a shake that they made and left sitting even before the food was served !! We will never be returning to the location on 82nd Street
TD
Taylor Dorey
Nov 14, 2025
1.0
I ORDERED FROM HERE AND YOU GUYS MESSED UP MY ORDER I ASKED FOR A PLAIN HOT DOG AND YOU GAVE ME ONE WITH KETCHUP AND MUSTARD I HATE YOU NOW IM STARVING THAT WAS GONNA BE MY FIRST MEAL OF THE DAY
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 5317 East 82nd Street accept reservations?
No, Five Guys does not accept reservations at this location.
What are the opening hours for Five Guys at this location?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys location offer delivery services?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM with ordering available online.
Can I customize my burger or milkshake at this Five Guys?
Yes, you can customize your burger with over 250,000 options and choose from more than 1,000 milkshake combinations.
What are the accepted payment methods at this Five Guys?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there seating available for children at Five Guys?
Yes, the restaurant welcomes children and has high chairs available.
Does Five Guys at this location offer a veggie sandwich and what is it?
Yes, the veggie sandwich is a mix of peppers, onions, and mushrooms with optional cheese, not a veggie burger patty.
What nearby shopping options can I visit before or after eating at Five Guys?
You can visit Long's Mattress Castleton for furniture and mattresses, or Vacuums and More for appliance shopping nearby.
Are there any nearby beauty or spa services close to Five Guys?
Yes, nearby beauty and spa options include ABC Nails, Eyes by India, Nails & Lounge, and Sun Spa for nail, hair removal, and massage services.
What nearby dining options are close to Five Guys if I want different cuisine?
Nearby dining options include Thai Taste for Thai cuisine and Chipotle Mexican Grill for Mexican food.