Brand Certified
Five Guys
4.3(1656 reviews)
Certified by Five Guys • Feb 22, 2026
Business Details
9808 East Washington Street, Indianapolis, IN
46229, United States
Certified by Five Guys • Feb 22, 2026
(463) 261-7887
Certified by Five Guys • Feb 22, 2026
https://restaurants.fiveguys.com/9808-east-washington-street
Certified by Five Guys • Feb 22, 2026
About
Certified by Five Guys • Feb 22, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9808 East Washington Street in Indianapolis is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • Feb 22, 2026
Hours
Certified by Five Guys • Feb 22, 2026
Reviews
4.3
1,656 reviews
5 stars
1,028
4 stars
367
3 stars
129
2 stars
43
1 star
89
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting they were delicious and fresh, though some experienced issues with incorrect orders and inconsistent food quality.
Service Experience
While many reviews highlighted friendly and attentive staff, there were also complaints about slow service and order mix-ups.
Pricing Concerns
Several customers felt the prices were too high for the quality and portion sizes, leading to dissatisfaction regarding value for money.
Cleanliness
The restaurant was often described as clean, but some reviews mentioned unpleasant odors and issues with grease.
- SVShi VJan 19, 20265.0Always delicious. EZ to do gluten free.
- AMAuthentic MarcusJan 12, 20264.0Food is bomb, service is cool, prices are insane
- JSJeremy SidwellJan 10, 20265.0Had the pleasure to place our app order and simply walk in skip any lines and pick up and leave. food was hot, order was correct, fries were salted perfectly, it was good. 30$ for 2 double cheese burgers and a large fri, seems expensive but was worth it. Staff seemed attentive and friendly and restaurant was clean. we will be back thanks guys.
- JDJerry DingerJan 8, 20265.0Tasty!
- MMMatthew MDec 30, 20251.0I was fortunate, the cashier was at the register when I got there. Another guy came after, waited about 10 minutes for her to reappear, then left. Waited close to 20 minutes for my burger and fries. My fries were a mix of multiple batches, some so done they were chalky while others were still under done. A few were "good" but not many. The chocolate shake wasn't as good as I hoped it would be.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Indianapolis accept reservations?
No, Five Guys at 9808 East Washington Street does not accept reservations.
What are the operating hours for the Five Guys at Cherry Tree Crossing?
Five Guys at Cherry Tree Crossing is open daily from 11:00 AM to 10:00 PM.
Is delivery available for Five Guys at 9808 East Washington Street?
Yes, delivery is available daily from 11:00 AM to 9:30 PM via their online ordering system.
Can I customize my burger and milkshake at Five Guys Indianapolis?
Yes, Five Guys offers more than 250,000 burger customizations and over 1,000 milkshake combinations to satisfy your cravings.
What payment options are accepted at Five Guys in Indianapolis?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does Five Guys provide gluten-free options?
Yes, most sandwiches can be ordered without a bun as a wrap or bowl, but gluten is present in some buns and condiments. Cross-contamination risk exists.
Are there any family-friendly features at Five Guys in Indianapolis?
Yes, the restaurant welcomes children, has a children's menu, high chairs, and wheelchair accessible entrances, seating, and restrooms.
What nearby restaurants can I visit around Five Guys at Cherry Tree Crossing?
Nearby restaurants include Guadalajara Grill (Mexican cuisine), McAlister’s Deli (sandwich shop), Gramboli’s Pizza, Burger King, and Chicago Fish and Chicken Gyro.
Are there retail stores near Five Guys at 9808 East Washington Street?
Yes, nearby retail stores include Kay Jewelers (jewelry), Mattress Firm (mattresses and furniture), Payless ShoeSource (shoes), and T-Mobile (mobile phones).
How can visiting nearby places enhance my trip to Five Guys at Cherry Tree Crossing?
You can enjoy a meal at Five Guys then visit nearby places like Kay Jewelers for shopping, or relax at Sun Tan City tanning salon. Fitness options like Curves gym are also nearby.
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