Fazoli's

4.1
2882 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Indianapolis, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
5202 West Washington, Indianapolis, IN
46241, United States

Hours

Reviews

4.2
2,261 reviews
5 stars
1,346
4 stars
426
3 stars
213
2 stars
104
1 star
172

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service from staff members, particularly highlighting Amanda, Misty, and Alyssa for their exceptional hospitality.

Food Quality

The food received high marks for being delicious, hot, and fresh, with many customers expressing satisfaction with their meals.

Cleanliness

The restaurant was noted for its cleanliness, with several reviews mentioning well-maintained dining areas and bathrooms.

Customer Experience

Overall, customers reported positive experiences, with many expressing a desire to return due to the combination of good food and excellent service.
  • JZ
    Jose M Zarate
    4 days ago
    5.0
    Misty was incredibly attentive and helpful the entire time. She checked in on us, answered questions, and truly made us feel welcome. We had a great experience!
  • MD
    Morgan Dye
    Jan 5, 2026
    5.0
    The staff was beyond amazing!! Our food was made incorrectly and the staff went ABOVE AND BEYOND to make it right for us !! Appreciate them so much!
  • TC
    Trashun Collins
    Jan 2, 2026
    5.0
    I came through the drive-through and I had ALYSSA pick my order and let me tell you it was the best order i have had she had great costumer service she was kind and did not rush me she got it out the window and I had my food less than three minutes 🫶🏽
  • CH
    corrine harris
    Dec 31, 2025
    5.0
    Absolutely perfect.. food was tasty but Misty was wonderful. friendly, accommodating, very personable. Give misty a raise!!!! Will definitely bee back to the west Washington location.
  • NS
    Noel Soto
    Dec 30, 2025
    5.0
    Misty was awesome very attentive, very approachable food was good not overcooked, the lobby was warm on a super cold day so appreciated that as well

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Indianapolis specialize in?

Fazoli's offers fast, fresh Italian dishes, including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the typical operating hours for Fazoli's drive-through service?

Fazoli's drive-through is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.