Fazoli's

4.1
2866 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Indianapolis, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
4742 Emerson Avenue, Indianapolis, IN
46203, United States

Hours

Reviews

4.3
2,149 reviews
5 stars
1,425
4 stars
355
3 stars
158
2 stars
93
1 star
118

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly praising employees like Dexter, Dee, and Ashley for their friendliness and attentiveness.

Food Quality

Customers consistently reported that the food was hot, fresh, and delicious, with particular mentions of the breadsticks and pasta.

Cleanliness

The restaurant was noted for being clean and pleasant, contributing to a positive dining experience.

Staff Recognition

Several reviews specifically recognized individual staff members for their outstanding service, indicating a strong team culture.
  • AH
    Alice H
    2 days ago
    5.0
    Pretty good food, and love the bread sticks. The restaurant serves in proper plates and cutlery, and even gives out unlimited breadsticks when dining in.
  • LC
    Laura Connelly
    Jan 4, 2026
    5.0
    Friendly service, yummy food and the breadsticks were perfect!
  • BA
    Brandi Atkins
    Dec 29, 2025
    5.0
    Great experience the manager was excellent!! Definitely made me want to come back
  • PN
    P N
    Dec 26, 2025
    5.0
    I recently had a fantastic experience at Fazoli’s, thanks to an outstanding employee named Dexter. From the moment I walked in, Dexter greeted me with a warm smile and provided excellent service throughout my visit. He was knowledgeable about the menu, offering great recommendations that made choosing my meal a breeze. The food was delicious, especially the freshly baked breadsticks, and Dexter checked in to ensure everything was to my liking. His friendly demeanor and attentiveness truly elevated my dining experience. It’s clear that he takes pride in his work and genuinely cares about the customers. Overall, I highly recommend Fazoli’s, and if you have the chance to be served by Dexter, you’re in for a treat!
  • SG
    Stephen Gossage
    Dec 21, 2025
    5.0
    Dee & Crew are absolutely amazing! Every time I am there, she invests herself in the customers through kindness and service! They always make sure the food is on-point. They add to our consistent return because of these reasons.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Indianapolis offer?

Fazoli's offers fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the operating hours for Fazoli's drive-through on weekdays?

The drive-through is open Monday to Thursday from 10:30 AM to 10:00 PM and on Friday from 10:30 AM to 11:00 PM.