Fazoli's

4.1
2842 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Indianapolis, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
4742 Emerson Avenue, Indianapolis, IN
46203, United States

Hours

Reviews

4.3
2,125 reviews
5 stars
1,402
4 stars
354
3 stars
159
2 stars
93
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently provided friendly, attentive, and helpful service, with many customers highlighting specific employees like Dexter, Hanna, and Ashley for their exceptional service.

Food Quality

Customers frequently praised the food for being hot, fresh, and delicious, particularly enjoying items like breadsticks and pasta dishes.

Cleanliness

The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining experience.

Efficiency

Many reviews mentioned quick service, especially in the drive-thru, with staff managing busy periods effectively.

Overall Experience

Customers expressed high satisfaction with their overall experience, often stating they would return and recommend the restaurant to others.
  • JJ
    Jessica
    3 days ago
    5.0
    Dexter, your kindness made my whole entire day! Thank you so much for showing my daughter and I that kind people still do exist! The strawberry cheesecake….CHEFS KISS!
  • DK
    Destiny Kord
    Nov 14, 2025
    5.0
    Love this Fazoli’s! Dexter helped us this time and was so kind and helpful. He had the most patient voice and sweet smile. Of course the food was amazing too per usual. The strawberry lemonade and chocolate cheesecake is our favorite 😍
  • CW
    C. Webb
    Nov 13, 2025
    4.0
    Food was fast and hot, the people were nice and knowledgeable about the menu. Restaurant was a little warn around the edges.
  • JW
    Janel Williams
    Nov 2, 2025
    5.0
    The 3 Female workers Dee, Jan and Jessica made my dine in experience very Pleasant! Thank You ladies for a very enjoyable lunch. These ladies were openly helpful, over attentive to our needs went above a beyond for our many requests and did it all with a cheerful smile and attitude. These ladies deserve to be recognized for their kindness and service. “Thank You Fazoil Ladies”
  • AW
    Andia Walker
    Nov 2, 2025
    5.0
    Dee and Jen both displayed great customer service skills. We were greeted with smiles the entire time they were helping us. Dee went above and beyond to make sure we had a great experience, and she certainly accomplished that mission. The food was fresh and appetizing.

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's in Indianapolis offer?

Fazoli's offers fast, fresh Italian dishes including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the operating hours for Fazoli's drive-through on weekdays?

The drive-through is open Monday to Thursday from 10:30 AM to 10:00 PM and on Friday from 10:30 AM to 11:00 PM.