Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out Restaurant
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Indianapolis, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.
Staff members, including managers like Jenn and Eric, received high praise for their friendliness, attentiveness, and professionalism, creating memorable dining experiences.
Cleanliness
The restaurant is consistently noted for its cleanliness, with many customers appreciating the well-maintained environment.
Food Quality
While most reviews highlight the food as fresh and delicious, some customers expressed dissatisfaction with specific items like the Chicken Alfredo.
Management
The management, particularly under Jenn, is recognized for being accommodating and improving the overall dining experience.
Drive-Thru Experience
The drive-thru service is frequently mentioned as efficient and friendly, with staff making a positive impact on customers' days.
DR
Deveny Rhem
4 days ago
5.0
Steven, the Manager and the staff were wonderful, kind and helpful.
DR
Deveny Rhem
4 days ago
5.0
STEVEN AND THE MANAGER AND STAFF WERE AWESOME! Super thankful for them!
RM
Rachel Morgan
Nov 13, 2025
5.0
If I could give more than 5 stars for service I would. I ordered catering for a party and Fazoli's was fantastic! They had it piping hot, fresh out of the oven right on the dot of my requested pickup time. The food was delicious (baked spaghetti and meatballs with breadsticks). The baked pasta worked fantastically as catering and the breadsticks were as soft, garlicky, and as amazing as dinning in. It's hard to go wrong with Italian for feeding a room full of hungry kids and parents, but we had plenty which was good as most people asked for seconds. But the real standout was the service. The cashier (I think she might also have been the manager) noticed I was struggling to open the door against the cold wind (I have a disability). She came and rescued me and made sure I got in, and when I said I needed to pick up catering helped me get back out. She was so kind and helpful. I was a few minutes early, so when it was ready she helped me load it as well (ok she did the loading entirely). The packed organization was fantastic with everything clearly separated and plates/utensils included. They even followed up by email. I can't say I order catering often but I would definitely eat here again, get catering again, and recommend it overall for whatever you need!
D1
Duck Master 177
Nov 11, 2025
5.0
I got my free spaghetti meal here and it was awesome!
(Veterans Day)
AK
Amanda Kelley
Oct 26, 2025
5.0
We just had a pleasurable experience at fazoli's. The restaurant was exceptionally clean from the floors to the ceiling and to the silverware. The staff was friendly. The food tasted good. We were pleasantly surprised to walk into the restaurant and see how much care is put into it by the staff in such a high traffic area.
Yes, Fazoli's offers dine-in service during their regular hours.
Does Fazoli's accept any credit cards?
Yes, Fazoli's accepts American Express, Discover, Mastercard, and Visa.
Are there vegetarian options available at Fazoli's?
Yes, Fazoli's offers vegetarian options on their menu.
Does Fazoli's offer catering services?
Yes, catering is available at Fazoli's, suitable for various events.
What are some nearby places where I can visit before or after dining at Fazoli's on West 86th Street?
Nearby places include Shapiro's Delicatessen, MCL Restaurant and Bakery, Chase Bank, Fresh Thyme Market, Vanilla Bean Bakery, and Planet Fitness, offering options for dining, shopping, banking, and fitness around your visit.
How can nearby transit or services at Chase Bank assist me when visiting Fazoli's?
Chase Bank nearby can assist with banking needs before or after your meal, and nearby transit options can help you find Fazoli's location more easily at 2374 West 86th Street, Indianapolis.
Are there any dessert options or bakeries close to Fazoli's worth visiting?
Yes, nearby Vanilla Bean Bakery and Lulu's Coffee and Bakehouse offer delicious bakery and dessert options that you might enjoy before or after your meal at Fazoli's.