Fazoli's

3.9
1138 reviews

About

Italian RestaurantRestaurantPizza RestaurantPasta ShopCatererTake Out RestaurantFazoli's
Welcome to Fazoli’s Fast, Fresh, Italian restaurant in Indianapolis, IN. At Fazoli’s, we’re inviting you to “Break Breadsticks with Us” as you enjoy our fast, fresh Italian dishes, handcrafted just for you. We’re more than just a pasta restaurant; we’re your go-to spot for an Italian culinary experience. Our passion for hearty, value-packed dishes will leave you wanting seconds and craving our Signature, Unlimited Garlic Breadsticks.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Fazoli's
2374 West 86th Street, Indianapolis, IN
46260, United States

Hours

Reviews

4.2
738 reviews
5 stars
439
4 stars
152
3 stars
75
2 stars
26
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional service from staff members, particularly mentioning employees like Jenn, Steven, and Eric for their friendliness and attentiveness.

Cleanliness

Customers consistently noted the restaurant's cleanliness, with many praising the well-maintained dining area and restrooms.

Food Quality

Overall, the food received positive feedback, with many customers enjoying the taste and freshness, particularly the breadsticks and pasta dishes.

Management

Several reviews mentioned the positive impact of management, particularly Jenn, who was recognized for her professionalism and customer-focused approach.

Catering Experience

Customers expressed satisfaction with the catering service, noting timely delivery and well-organized orders.
  • JJ
    James
    Dec 16, 2025
    5.0
    This location is special because of Jenn. She is so pleasant and friendly. When I dine there Jenn always stops by my table to make sure I am enjoying my meal and checking to see if I need anything. Thank you, Jenn, for your attention and caring.
  • KS
    Kimberly Kay Snowden
    Dec 7, 2025
    5.0
    Was awesome.
  • DR
    Deveny Rhem
    Nov 20, 2025
    5.0
    Steven, the Manager and the staff were wonderful, kind and helpful.
  • DR
    Deveny Rhem
    Nov 20, 2025
    5.0
    STEVEN AND THE MANAGER AND STAFF WERE AWESOME! Super thankful for them!
  • RM
    Rachel Morgan
    Nov 13, 2025
    5.0
    If I could give more than 5 stars for service I would. I ordered catering for a party and Fazoli's was fantastic! They had it piping hot, fresh out of the oven right on the dot of my requested pickup time. The food was delicious (baked spaghetti and meatballs with breadsticks). The baked pasta worked fantastically as catering and the breadsticks were as soft, garlicky, and as amazing as dinning in. It's hard to go wrong with Italian for feeding a room full of hungry kids and parents, but we had plenty which was good as most people asked for seconds. But the real standout was the service. The cashier (I think she might also have been the manager) noticed I was struggling to open the door against the cold wind (I have a disability). She came and rescued me and made sure I got in, and when I said I needed to pick up catering helped me get back out. She was so kind and helpful. I was a few minutes early, so when it was ready she helped me load it as well (ok she did the loading entirely). The packed organization was fantastic with everything clearly separated and plates/utensils included. They even followed up by email. I can't say I order catering often but I would definitely eat here again, get catering again, and recommend it overall for whatever you need!

Frequently Asked Questions About Fazoli's

What type of cuisine does Fazoli's offer?

Fazoli's offers fast, fresh Italian dishes, including pasta, pizza, and their signature unlimited garlic breadsticks.

What are the operating hours for Fazoli's drive-through?

The drive-through is open Monday to Thursday from 10:30 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday until 10:00 PM.