Business Details
About
Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
292 reviews
5 stars
134
4 stars
69
3 stars
34
2 stars
16
1 star
39
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, with many expressing frustration over staff responsiveness.
Food Quality
While many praised the bagels and breakfast sandwiches, there were complaints about stale or burnt bagels and inconsistent food preparation.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the location, particularly the bathrooms and dining area.
Online Ordering
Many customers experienced issues with online ordering, including unavailability of items and difficulties in placing orders.
Staff Performance
Some staff members received positive feedback for their friendliness and efficiency, but overall staff performance was inconsistent.
- DODean OhdeNov 1, 20251.0Feel the need to say online ordering not working. Tried 3 times through the website. Going elsewhere
- AHAlyssa HahnOct 26, 20255.0We had such a welcoming experience!! Everyone here was friendly and offered advice, knew there menu, and it was just a pleasant experience. They were training and they were so positive and encouraging that it was contagious! The food was great too! Lisa was awesome!! Marley and Ashley were awesome!
- SGsai krishna GuttaOct 26, 20254.0New Update: went to store and showed them the receipt and pictures and they did offer free bagels to make it right which was outstanding in terms of service. Would definitely visit again. Did a take out order in which we had 3 jalapeño cheddar bagels with Jalapeño salsa. When we came home and opened the bagels, there was no jalapeño salsa on any of the bagels. Tried reaching out to the store for about 15mins but no one is picking the calls. Mistakes do happen but people not responding would be a deal breaker. Wouldn’t recommend going to this place.
- FAFelix AOct 17, 20255.0got an iced coffee and a bagel. the staff were very nice and fast and my order was correct. service and food 5 stars, atmosphere 3 stars bc it looked like nobody had swept the floors or cleaned the tables but I wasn't dining in so that didn't bother me too much.
- CCChrisSep 28, 20255.0Update: The GM (Lisa) of the store reached out and we had a great conversation that this is not normal, she made it right and went above and beyond. This store has a very bright future with her at the lead. I would say if you are frustrated with this store give it time and they will surprise you, what started off very poor has turned into we will only go to this store! Ordered via the mobile app. The charged for items not provided. Order two eggs on two sandwiches only came with one egg and made on the wrong bagels. I tried to call the store none of the 8 employees could bother to answer the phone over 20 minutes. Not worth driving back to the store for! Beware do not go here! Also helpful tip for the manager of this store, answer the phone! This whole experience has made it that we will never go here again!
Frequently Asked Questions About Einstein Bros. Bagels
What types of food and beverages does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers freshly baked bagels, cage-free egg sandwiches, breakfast sandwiches, deli lunch sandwiches, signature double-whipped cream cheese shmear, cold brew, hot coffee, pastries, and more.
Where is the Einstein Bros. Bagels location in Indianapolis?
The Einstein Bros. Bagels is located at 3450 W 86th St, Indianapolis, IN 46268, United States.
What are the typical business hours for this Einstein Bros. Bagels location?
The store is open Monday to Sunday from 6:00 AM to 2:00 PM. On December 24, it is open from 7:00 AM to 1:00 PM. The store is closed on Christmas Day (December 25).
Does Einstein Bros. Bagels offer pickup or delivery services?
Yes, this location offers in-store pickup services, and it also supports takeout and dine-in options.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Visa, MasterCard, Discover, cash, and mobile/contactless payments such as Apple Pay, Android Pay, and Samsung Pay.
Is Einstein Bros. Bagels available on mobile apps for ordering?
Yes, you can order via their app available on iOS and Android platforms.
Are there any special deals or coupons available for Einstein Bros. Bagels?
Yes, there are coupons and gift card options available through their apps and website, including a 'Back to School' deal.
What restaurants are located near Einstein Bros. Bagels at 3450 W 86th St?
Nearby restaurants include Chicken Salad Chick, Outback Steak House, Noodles & Company, Five Guys, Chick-fil-A, Arni's Restaurant, Jack's Pizza, and Firehouse Subs.
Are there other food and drink options close to the Einstein Bros. Bagels location?
Yes, nearby options include Tian Fu Asian Bistro for Asian cuisine, Bliss Nutrition for health foods and smoothies, and TeeJay's Sweet Tooth for ice cream and candy.
How can nearby points of interest help customers visiting Einstein Bros. Bagels?
Customers can enjoy a variety of dining options before or after their visit, such as Outback Steak House or Noodles & Company. Additionally, nearby services like UPS Alliance Shipping Partner can be convenient for errands alongside grabbing a meal.