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Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy
Brand Certified

Einstein Bros. Bagels

3.8
(296 reviews)

Business Details

3450 W 86th St, Indianapolis, IN
46268, United States
(317) 802-9888
https://locations.einsteinbros.com/us/in/indianapolis/3450-w-86th-st

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafeEinstein Bros. Bagels
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
3450 W 86th St, Indianapolis, IN
46268, United States

Hours

Reviews

3.8
296 reviews
5 stars
137
4 stars
69
3 stars
34
2 stars
16
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude interactions and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and long wait times, leading to frustration.

Food Quality

The bagels and breakfast sandwiches received positive remarks for taste and freshness, but there were complaints about inconsistency and quality issues.

Cleanliness and Atmosphere

Several reviews mentioned cleanliness issues, particularly in the bathrooms, and a lack of indoor seating, impacting the overall dining experience.

Operational Issues

Customers frequently noted problems with online ordering, inaccurate store hours, and long wait times, suggesting a need for better management and staffing.
  • AB
    Anna Barr
    Jan 28, 2026
    5.0
    This place is so underrated. The customer service is great. Ordering, checking out, food preparers and even the food hand off this is just a good location.
  • MN
    Michael Nicholson
    Jan 7, 2026
    5.0
    I had the best customer experience here. We ordered on the app, but it chose the wrong store as we were in Carmel. It placed the order to this store instead (our normal store). The management here made it right. They went above and beyond and made sure that I did not pay twice for a single order. Very rarely does a business work this closely with a single customer to make sure they are happy. They have earned my continued business. I hope others read this and can trust that on the rare occasion something goes wrong, this location will go the extra mile to satisfy the customer. 5 Stars! Love the food! Great as always.
  • JB
    John Bellinger
    Dec 1, 2025
    1.0
    The manager I’m assuming ? Not quite sure .. Whomever answered the phone this morning is entirely RUDE. I ordered from UBER EATS and it clearly asks you do you want your bagel TOASTED SLICED AND IT ASK WHAT TYPE OF BAGEL .. NOWHERE IN THE OPTIONS DOES IT ASK YOU ABOUT A SPREAD AND OR IS THEIR AN OPTION TO GET A SIDE OF ONE !!! I called to specify that and the lady whom answered the phone gave me a stern chuckle and proceeded to state they always give you a spread option. ! Like ma’am if they gave me the option I would’ve selected it and we wouldn’t be on the phone? Clearly she hasn’t been on the Uber Eats platform ever and or in some time or she would know. I know from working in the industries certain businesses allow/deny what can be placed on these 3rd party sites, so its possible this is one of those occasions and or strictly for bagels only are spreads not applicable I’m not sure all I know is the lady is rude and needs to be addressed via answering phones
  • RB
    Ronald Balcom
    Nov 29, 2025
    3.0
    Good food, terribly slow!
  • DO
    Dean Ohde
    Nov 1, 2025
    1.0
    Feel the need to say online ordering not working. Tried 3 times through the website. Going elsewhere

Frequently Asked Questions About Einstein Bros. Bagels

What types of food and beverages does Einstein Bros. Bagels offer?

Einstein Bros. Bagels offers freshly baked bagels, cage-free egg sandwiches, breakfast sandwiches, deli lunch sandwiches, signature double-whipped cream cheese shmear, cold brew, hot coffee, pastries, and more.

Where is the Einstein Bros. Bagels location in Indianapolis?

The Einstein Bros. Bagels is located at 3450 W 86th St, Indianapolis, IN 46268, United States.

Brand Certified Facts from Einstein Bros. Bagels

Einstein Bros. Bagels partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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