Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rude and unprofessional behavior.
Service Speed
Many customers noted slow service, with long wait times for orders, especially during busy hours.
Food Quality
While some customers enjoyed the food, others reported issues with incorrect orders and stale bagels.
Cleanliness and Environment
Several reviews mentioned unsatisfactory cleanliness and a lack of seating, contributing to a negative dining experience.
Management Issues
Customers expressed concerns about management's responsiveness and professionalism, particularly in handling customer complaints.
AM
Amanda Milligan
Feb 17, 2026
2.0
I went in there this morning with my daughter. While I was ordering my daughter dropped her bottle and it opened and spilled on the floor. I apologized profusely and attempted to clean it up myself with napkins. None of the employees offered to help me or give me towels, after a fruitless attempt I asked if they had a mop and that it would likely be sticky. I was ignored. I apologized again and was given the cold shoulder. I want to specify that I was also the only customer in there at the time.
MJ
M j
Jan 21, 2026
5.0
The beautiful light skinned girl working is absolutely amazing and nice
JM
James Morelli
Jan 14, 2026
1.0
Been to Einsteins across nation this specific establishment has by far the worst attitudes of employees I’ve personally seen, they should be ashamed of these hires
HP
Heather P
Jan 8, 2026
5.0
The staff was SO kind and helpful!! I wish I lived around here so I could come back all the time!! We were just passing thru Indy and stopped.
LT
Leroy Thomas
Dec 27, 2025
5.0
Connie was so welcoming and kind. Happy for her retiring but sad for this location as she was the most welcoming and NOT on her phone. Cashier was on his phone when we walked up and as soon as we walked away. No greeting or a thank you, just took the order with a do not bother me attitude. Thank you Connie for welcoming us and because of you we will try this location again and hope for better service.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 6520 E 82nd St, Indianapolis?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24th, it opens from 7:00 AM to 1:00 PM, and it is closed on December 25th each year.
Does Einstein Bros. Bagels offer in-store pickup or delivery services?
Yes, Einstein Bros. Bagels offers in-store pickup. It also supports takeout and delivery services.
Which payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Einstein Bros. Bagels products online or through a mobile app?
Yes, you can order online via their website and download their app on iOS and Android for convenient ordering and access to coupons and gift cards.
What types of food and beverages does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, coffee including cold brew, breakfast and lunch catering, pastries, and more.
Is Einstein Bros. Bagels suitable for group orders or catering?
Yes, they provide catering options including bagels and breakfast or lunch for groups, such as Baker’s Dozen bagel boxes and breakfast catering.
Does Einstein Bros. Bagels provide any amenities like WiFi or carry out services?
Yes, they offer WiFi, carry out, and onsite services for customers.
What are some nearby places of interest around Einstein Bros. Bagels at 6520 E 82nd St?
Nearby places include Salons of Castleton (beauty and hair care), Hertz car rental agency, FroYo Frozen Yogurt for dessert, and several barber shops and beauty salons like The Grooming Lounge and Prostylesuites Salon.
How can visiting nearby Hertz car rental agency be helpful when visiting Einstein Bros. Bagels?
If you need a rental car while in Indianapolis, Hertz is conveniently located nearby, making it easy to pick up or drop off a car before or after enjoying a meal at Einstein Bros. Bagels.
Are there other dining options near Einstein Bros. Bagels?
Yes, nearby dining options include Fazoli's (Italian restaurant), KFC (fast food chicken), Tony Roma's (steakhouse), and A&W Restaurant, offering a variety of choices if you want to try different cuisines after visiting Einstein Bros. Bagels.
Brand Certified Facts from Einstein Bros. Bagels
Einstein Bros. Bagels partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: