Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers frequently reported poor service, including unprofessional behavior from staff and long wait times.
Staff Friendliness
Some employees, particularly Connie, received praise for their friendliness and helpfulness, contrasting with negative experiences from others.
Food Quality
While many customers enjoyed the bagels and coffee, there were complaints about inconsistency in food preparation and portion sizes.
Cleanliness and Environment
Several reviews mentioned issues with cleanliness and the lack of seating, contributing to a negative dining experience.
Management Issues
Customers expressed dissatisfaction with management's handling of staff and customer service, indicating a need for better training and oversight.
HP
Heather P
4 days ago
5.0
The staff was SO kind and helpful!! I wish I lived around here so I could come back all the time!! We were just passing thru Indy and stopped.
LT
Leroy Thomas
Dec 27, 2025
5.0
Connie was so welcoming and kind. Happy for her retiring but sad for this location as she was the most welcoming and NOT on her phone. Cashier was on his phone when we walked up and as soon as we walked away. No greeting or a thank you, just took the order with a do not bother me attitude. Thank you Connie for welcoming us and because of you we will try this location again and hope for better service.
PB
Paul Beets
Dec 6, 2025
1.0
Stood in line no one else was in line with us and not a single one of the 4 employees even acknowledged that we were standing there.
Two employees standing in the back socializing.
Find a different place to eat. They aren’t interested in making money here.
BM
Beth Minnick
Oct 19, 2025
1.0
Worst service ever. Mouthy employee.
SH
Scott Hopkins
Oct 19, 2025
1.0
We order 6 cheese bagels and the we’re 2/3 the size they normally are. Service was abysmally slow. Won’t be back to this location.
Frequently Asked Questions About Einstein Bros. Bagels
What are the operating hours of Einstein Bros. Bagels at 6520 E 82nd St, Indianapolis?
Einstein Bros. Bagels is open daily from 6:00 AM to 2:00 PM. On December 24th, it opens from 7:00 AM to 1:00 PM, and it is closed on December 25th each year.
Does Einstein Bros. Bagels offer in-store pickup or delivery services?
Yes, Einstein Bros. Bagels offers in-store pickup. It also supports takeout and delivery services.
Which payment options are accepted at Einstein Bros. Bagels?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, Samsung Pay, and Visa.
Can I order Einstein Bros. Bagels products online or through a mobile app?
Yes, you can order online via their website and download their app on iOS and Android for convenient ordering and access to coupons and gift cards.
What types of food and beverages does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, coffee including cold brew, breakfast and lunch catering, pastries, and more.
Is Einstein Bros. Bagels suitable for group orders or catering?
Yes, they provide catering options including bagels and breakfast or lunch for groups, such as Baker’s Dozen bagel boxes and breakfast catering.
Does Einstein Bros. Bagels provide any amenities like WiFi or carry out services?
Yes, they offer WiFi, carry out, and onsite services for customers.
What are some nearby places of interest around Einstein Bros. Bagels at 6520 E 82nd St?
Nearby places include Salons of Castleton (beauty and hair care), Hertz car rental agency, FroYo Frozen Yogurt for dessert, and several barber shops and beauty salons like The Grooming Lounge and Prostylesuites Salon.
How can visiting nearby Hertz car rental agency be helpful when visiting Einstein Bros. Bagels?
If you need a rental car while in Indianapolis, Hertz is conveniently located nearby, making it easy to pick up or drop off a car before or after enjoying a meal at Einstein Bros. Bagels.
Are there other dining options near Einstein Bros. Bagels?
Yes, nearby dining options include Fazoli's (Italian restaurant), KFC (fast food chicken), Tony Roma's (steakhouse), and A&W Restaurant, offering a variety of choices if you want to try different cuisines after visiting Einstein Bros. Bagels.