Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
216 reviews
5 stars
89
4 stars
23
3 stars
18
2 stars
16
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Product Freshness
Several reviews mentioned stale donuts and inconsistent quality of food and drinks, with complaints about items being old or poorly prepared.
Speed of Service
While some customers praised fast service, many others experienced long wait times, especially during busy hours or when ordering through the drive-thru.
Cleanliness
The cleanliness of the store received mixed reviews, with some customers noting improvements while others reported unsanitary conditions.
Customer Experience
Overall, customer experiences varied widely, with some praising the staff and service while others expressed frustration and disappointment.
- PSPaula Shofner2 days ago1.0I have been coming to this location since it opened. The service has went down hill. The staff are rude and will not make your drinks how you ask them to despite the fact that you are paying for the drink. They get upset when you tell them they made the drink wrong. I have stopped buying food from this location anytime i order hot food it taste like chemical. Not sure why. If I can’t have my drink how I want it if I’m paying them I would rather drive the distance to a different coffee shop that will gladly make my drink with a smile.
- JDJamanie Dawn6 days ago1.0The 6 dollar meal. It was so awful. I got two today for my mother and I. The hash browns were awful. The sandwich was even worse. The coffee was very black, though it had 6 creams in it. I was highly disappointed, as was my mother. No seasoning whatsoever. First time trying. Last time I will be eating this. Wasted money threw most away.
- CTChristopher TellesNov 15, 20251.0After ordering the $6 meal deal, we got over charged and didn’t get everything we ordered. After speaking with several employees they told me I need to pay again for it after being overcharged already. Terrible customer service.
- CMChristian MackNov 15, 20251.0I didn’t receive my hashbrowns, I over paid, the manager was very rude towards me.
- TGTortaznalienz GonzalezOct 15, 20251.0Went to Dunkin drive thru for some donuts at 7:15 and they close at 8, but mid order they stopped taking my order and went silent. Then I tried to come inside the store and the worker was hiding behind some product and avoiding eye contact. Weird experience.
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Indianapolis, IN?
Dunkin' in Indianapolis is open Monday through Friday from 4:30 AM to 9:00 PM and on weekends from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location provides both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin' this season?
During the holiday season, Dunkin' offers specials like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can order ahead with the Dunkin' mobile app for a quick grab-and-go experience or use their website for online orders.
What types of meals does Dunkin' serve throughout the day?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' have a drive-thru for convenient ordering?
Yes, this Dunkin' location features a drive-thru for customer convenience.
What nearby dining options are available around this Dunkin' location?
Nearby dining options include Little Caesars Pizza, Greek's Pizzeria, Ukiyo Japanese Restaurant, Aroma Indian Cuisine & Bar, Umami Ramen, and The Sinking Ship pub.
Are there any nearby breweries customers can visit after grabbing a coffee at Dunkin'?
Yes, customers can visit Upland Brewing Company Tasting Room and Upland College Ave Tasting Room, both breweries located close to Dunkin'.
What nearby shopping and service spots could complement a visit to this Dunkin'?
Nearby shopping and service locations include City Moto motorcycle dealer, Classic Cleaners, Lava Lips beauty salon, and City Dogs Grocery for pet supplies.
What makes Dunkin' a good stop for families in the Indianapolis area?
Dunkin' welcomes families and children, serves breakfast, lunch, and dinner, offers free Wi-Fi, and provides a kid-friendly menu option with a variety of coffee, donuts, and sandwiches.