Dunkin'

3.6
561 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7853 US 31 S, Indianapolis, IN
46227, United States

Hours

Reviews

3.6
561 reviews
5 stars
244
4 stars
102
3 stars
64
2 stars
39
1 star
112

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and long wait times.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders.

Cleanliness

Several reviews highlighted issues with cleanliness in the store, including dirty tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with the freshness and quality of food items, particularly donuts and breakfast sandwiches.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the coffee.
  • KR
    K Farmer (Raewood)
    1 day ago
    1.0
    Had to repeat order multiple times since I was spoken over each attempt; having even been asked what I wanted - their personal conversations were more a priority. Felt like a bother for going into the shop. Was out of most options and out of what was chosen the donuts were stale and tasted freezer burnt.
  • JM
    Jennifer Moore
    Dec 25, 2025
    5.0
    Love the Strawberry Dragon fruit Refresher with green tea.
  • RR
    Rust
    Dec 25, 2025
    1.0
    Terrible place. Its bad enough the dounuts are not made fresh(Comes off a truck). The display shelves are empty. It's a dirty, run down store.
  • JE
    Joe Everett
    Dec 17, 2025
    1.0
    Terrible. Bad location, always out of specialty items, and one of the managers legit does not speak English. Worst Dunkin I've ever been to in my life. Probably the worst store in the world if we have it enough time to investigate.
  • CM
    Chuck Musgrave
    Nov 2, 2025
    1.0
    Horrible all the way around they dont care about your time at all

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 7853 US 31 S, Indianapolis?

Dunkin' is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' offers delivery and curbside pickup services.