Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with some staff being friendly while others were rude or inattentive.
Food Quality
Customers expressed dissatisfaction with the freshness and quality of food items, particularly donuts and breakfast sandwiches.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the store and food preparation areas.
Coffee Quality
While some customers enjoyed the coffee, many complained about it being burnt or poorly made.
CM
Chuck Musgrave
Nov 2, 2025
1.0
Horrible all the way around they dont care about your time at all
MI
MrBad Skeleton (Cherokee/Blackfoot Indian)
Oct 21, 2025
5.0
Good Coffee
CN
Carolyn Nelson
Sep 26, 2025
1.0
I’ve been going to this location for the past two weeks on my way to work. Each morning they forget something.Last week they forgot my chipotle loaded hash. Then yesterday I ordered two small coffees they gave me mediums. The week before they forgot my plain mini bagels. I’m very pleasant and very understanding. But this is becoming a pain. I usually order for my day shifts nurses it’s about 5. But every time my order is wrong or something is missing from my bag. And I don’t notice it until I am at work. There is also the heavy Indian accent from the cashier . Most of the time there is a communication barrier making it hard for me to understand anything she or he is saying . This is problem. Maybe this is why my orders are always wrong. It’s very frustrating because I love Dunkin. Is there any English speaking employees that can communicate with the customers? I’m tired of paying money for items that I am not getting .
JJ
Jay
Sep 19, 2025
5.0
This has to the the best Dunkin in all of Indy! Friendly staff, great drinks and food. And they put up with my picky requests
RS
RaeLynn S
Aug 26, 2025
1.0
This was the worst experience I’ve ever had. The donuts were stale and drinks were not the right drinks. Was told to come to the window mid taking our order, then proceeded to still get the order wrong. It was just a Strawberry daydream Refresher and a blueberry daydream refresher. They ended up just being lemonades. Hopefully the next Dunkin we go to will be better.
What are the operating hours for Dunkin' at 7853 US 31 S, Indianapolis?
Dunkin' is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher as part of the holiday menu.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Does Dunkin' welcome families and children?
Yes, this Dunkin' location welcomes families and children and offers dine-in and drive-thru options.
What are some nearby restaurants I can visit before or after my trip to Dunkin'?
Nearby restaurants include Moe's Southwest Grill (Mexican), Noodles & Company (Asian and noodles), Texas Roadhouse (steakhouse), City Barbeque, and Jaggers Restaurant (American and burgers).
Are there other coffee shops near this Dunkin'?
Yes, there are several nearby coffee shops including other Dunkin' locations and Dunkin' Donuts, offering similar coffee and donut selections.
What nearby services can I use along with my visit to Dunkin'?
Nearby services include Stanton Optical for eyewear needs, Aio Wireless for mobile phone services, and Eagle Loan Company for financial assistance.
What payment methods are accepted at this Dunkin' location?