Brand Certified
Dunkin'
3.6(565 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7853 US 31 S, Indianapolis, IN
46227, United States
Certified by Dunkin' • Feb 22, 2026
(331) 293-7253
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
565 reviews
5 stars
246
4 stars
102
3 stars
64
2 stars
40
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff, long wait times, and frequent order mistakes.
Food Quality
Numerous reviews mentioned stale or cold food items, with complaints about donuts and breakfast sandwiches not being fresh.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the store, including dirty tables and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- AAAlexis3 days ago5.0Happy coffee yay
- CACollin AdkinsFeb 8, 20261.0Worst Dunkin around by far. The coffee is always inconsistent. Every time you go and order the same thing, you get something different. It’s obvious that everything you get here is diluted. I go to another location that has a consistent and strong coffee flavor every time and more often than not when you come to this location, you leave with a coffee that doesn’t even taste like coffee.
- SASidi AhmedyouraJan 15, 20262.0I ordered a hot cappuccino, but it was nearly cold when I got it. Disappointing experience. They need to improve quality and temperature control.
- KRK Farmer (Raewood)Jan 11, 20261.0Had to repeat order multiple times since I was spoken over each attempt; having even been asked what I wanted - their personal conversations were more a priority. Felt like a bother for going into the shop. Was out of most options and out of what was chosen the donuts were stale and tasted freezer burnt.
- RRRustDec 25, 20251.0Terrible place. Its bad enough the dounuts are not made fresh(Comes off a truck). The display shelves are empty. It's a dirty, run down store.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 7853 US 31 S, Indianapolis?
Dunkin' is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' offers delivery and curbside pickup services.
What special holiday drinks can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher as part of the holiday menu.
Can I order ahead using a mobile app at this Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app available on iOS and Android for a fast grab and go experience.
What meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
Does Dunkin' welcome families and children?
Yes, this Dunkin' location welcomes families and children and offers dine-in and drive-thru options.
What are some nearby restaurants I can visit before or after my trip to Dunkin'?
Nearby restaurants include Moe's Southwest Grill (Mexican), Noodles & Company (Asian and noodles), Texas Roadhouse (steakhouse), City Barbeque, and Jaggers Restaurant (American and burgers).
Are there other coffee shops near this Dunkin'?
Yes, there are several nearby coffee shops including other Dunkin' locations and Dunkin' Donuts, offering similar coffee and donut selections.
What nearby services can I use along with my visit to Dunkin'?
Nearby services include Stanton Optical for eyewear needs, Aio Wireless for mobile phone services, and Eagle Loan Company for financial assistance.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts debit and credit card payments.
Brand Certified Facts from Dunkin'
Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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