Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
756 reviews
5 stars
343
4 stars
156
3 stars
97
2 stars
50
1 star
110
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unhelpful staff, with several instances of poor customer service and unresolved complaints.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including wrong items and incomplete orders.
Food Quality
Several customers noted that the food, particularly donuts and sandwiches, were stale or poorly prepared.
Cleanliness
There were complaints about unsanitary conditions and poor hygiene practices among staff.
Positive Experiences
Despite the negative feedback, some customers praised the quick service and consistent quality of drinks at certain times.
- NWNatalie Wallace1 day ago1.0Didn't want an iced latte trying telling them and didn't care. I will never return. Plus I had to pay for a whole new drink
- RDRobert DalinJan 4, 20261.0First and second time this has ever happened to me. The coffee cup was cracked and spilling all over my car. Eventually I got a third coffee which was double cupped. The inner cup was leaking into the outer cup. I had mentioned to the staff that if two cups in a row were cracked in the same place it’s probably the whole stack that’s broken. They seemed content to keep using the broken cups
- MRMajecty Construction RCNov 26, 20251.0The worst service in Indiana. The staff are rude to you. They never understand and never do what you ask.
- SMSara MadniNov 14, 20252.0Don’t go this awful place. The donuts were so stale. They didn’t give me the tin box I wanted.
- RLRafaela LatourOct 31, 20251.0Second time today that I pay for a large latte and get it only 2/3 full, including whip cream. First time I let it be. Today my husband got it and I didn’t see it until he got home. Very frustrating! Check your lattes.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 1216 W. 86th St, Indianapolis?
Dunkin' is open from 4:30 AM to 8:00 PM Monday through Friday, and from 6:00 AM to 8:00 PM on Saturdays and Sundays.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What menu items are Dunkin' known for at the Indianapolis location?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving more than 50 varieties of donuts and dozens of premium beverages.
Are there any seasonal drinks available at this Dunkin'?
Yes, Dunkin' is currently featuring holiday drinks including the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
How can I order ahead from Dunkin' in Indianapolis?
You can order ahead using the Dunkin' mobile app available on iOS and Android or order online through their ordering website to enjoy a fast grab and go experience.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
What nearby cafes or coffee shops can I visit around Dunkin' at 1216 W. 86th St?
Nearby options include Tulip Noir cafe and Starbucks coffee shop, perfect for exploring more coffee and cafe experiences before or after your visit to Dunkin'.
Are there any nearby restaurants where I can have a meal after visiting Dunkin'?
Yes, nearby restaurants include Sawasdee and Thai Thai Cuisine for Thai food, Boston Market for American cuisine, and Cancun Mexican Restaurant if you prefer Mexican dishes.
What nearby shopping centers or stores can I visit along with Dunkin'?
You can visit Old Town Shoppes shopping center and nearby stores like Once Upon A Child thrift store and simply chic boutique for shopping after grabbing your Dunkin' favorites.
Are there any insurance agencies near Dunkin' at this location?
Yes, nearby insurance agencies include HealthMarkets Insurance Agency, HealthMarkets Insurance - Michael Wehner, HealthMarkets Insurance - Laura Roush, Allstate Insurance, and Tod Wilson: Allstate Insurance.