Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported issues with food quality, including stale donuts, burnt items, and incorrect orders, leading to a negative dining experience.
Cleanliness
Several reviews mentioned concerns about cleanliness, including unsanitary conditions and pests found in food items.
Speed of Service
While some customers appreciated the quick service, others experienced delays and miscommunication, particularly in the drive-thru.
Inconsistency
Customers noted a lack of consistency in food and drink quality, with some items being satisfactory while others were disappointing.