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Dunkin'

3.8
(683 reviews)

Business Details

(331) 293-7247
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7950 S Emerson Ave, Indianapolis, IN
46237, United States

Hours

Reviews

3.8
683 reviews
5 stars
345
4 stars
113
3 stars
75
2 stars
53
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Many customers reported issues with food quality, including stale donuts, burnt items, and incorrect orders, leading to a negative dining experience.

Cleanliness

Several reviews mentioned concerns about cleanliness, including unsanitary conditions and pests found in food items.

Speed of Service

While some customers appreciated the quick service, others experienced delays and miscommunication, particularly in the drive-thru.

Inconsistency

Customers noted a lack of consistency in food and drink quality, with some items being satisfactory while others were disappointing.
  • DD
    Daljit
    Feb 14, 2026
    1.0
    I bought coffee this morning not taste it all.taste like a hot water Waste of money
  • SB
    Stephanie Bonar
    Feb 13, 2026
    1.0
    This place is open 24hours but they don't have donuts at night. WOW
  • RG
    Rob Green
    Feb 13, 2026
    2.0
    Coffee makers need cleaning. Coffee was bitter.
  • I0
    IsaChi 0928
    Feb 10, 2026
    5.0
    Love me my dunkin! Great & clean location too! Bathroom are usually always clean. Shoutout to Dhruv! Such a great employee and accommodates with everything.
  • KS
    Kanao S
    Jan 30, 2026
    1.0
    I went to get coffee and ordered 3 different drinks plus a matcha. The guy taking our order was Urvesh, and he was completely inattentive. He screwed up all our orders by giving us the same coffee in different sizes instead of what we asked for. When we pointed out his mistake, he was rude and dismissive. He clearly needs to be trained again.

Brand Certified Facts from Dunkin'

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Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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