Dunkin'

3.8
673 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7950 S Emerson Ave, Indianapolis, IN
46237, United States

Hours

Reviews

3.8
673 reviews
5 stars
340
4 stars
113
3 stars
75
2 stars
52
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with their interactions.

Food Quality

Many customers reported issues with food quality, including burnt items, stale donuts, and incorrect orders, leading to a generally negative perception of the food.

Coffee Experience

While some customers enjoyed the coffee, there were consistent complaints about incorrect orders and poor preparation, affecting overall satisfaction.

Cleanliness

Several reviews mentioned cleanliness issues, including unsanitary conditions and pests, which raised concerns about food safety.

Service Speed

Some customers appreciated the quick service, but others experienced slow service and order inaccuracies, indicating inconsistency in performance.
  • DD
    Daisy
    Dec 27, 2025
    1.0
    Coffee had barely any creamer, bacon was burnt when and we asked for new bacon they gave us the same burnt batch with more glaze. Service was bad.
  • AH
    Akilah Harrison
    Dec 23, 2025
    1.0
    Came at around 2am during my break yesterday and the guy sounded like he hated his job at the drive through menu. When I pulled up and got my drinks he asked some extremely inappropriate questions and for me to have “good sex” with him.
  • JW
    Julie W
    Dec 21, 2025
    5.0
    I was in Greenwood visiting family. I found the service to be VERY attentive and kind. The coffee is quite tasty and our Dunkin Munchkins were fresh and delicious!
  • TM
    Todd Murphy
    Nov 29, 2025
    1.0
    Always iced coffee that was piping hot when poured over ice and melted. Everytime no matter request. AVOID!
  • CS
    Corina S
    Nov 18, 2025
    1.0
    I had pulled up tonight and heard a very rude man that sounded like he hated his job. I ignored it. No problem however I then ordered a very simple meal. A bagel with cream cheese. As I pull off I realize my bagel did not have cream cheese at all. I look in my bag and seen a veggie cream cheese spread in a packet. I am ALLERGIC TO VEGGGGGIE SPREAD!!!! I pull back to the window and he stated that they did not have regular cream cheese. This location always runs out of product!!!!! DOOOOOO BEEEEETTTTTER!!!!!!!

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Indianapolis, IN?

This Dunkin' location is open 24 hours every day, Monday through Sunday.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both curbside pickup and delivery services.