Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Customers frequently reported issues with food freshness and quality, including burnt items and stale donuts.
Drink Consistency
While some customers enjoyed their drinks, many others complained about incorrect orders and poorly made beverages.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of insects in food and overall cleanliness concerns.
Speed of Service
Some customers praised the quick service, while others experienced long wait times and incorrect orders.
CS
Corina S
6 days ago
1.0
I had pulled up tonight and heard a very rude man that sounded like he hated his job. I ignored it. No problem however I then ordered a very simple meal. A bagel with cream cheese. As I pull off I realize my bagel did not have cream cheese at all. I look in my bag and seen a veggie cream cheese spread in a packet. I am ALLERGIC TO VEGGGGGIE SPREAD!!!! I pull back to the window and he stated that they did not have regular cream cheese. This location always runs out of product!!!!! DOOOOOO BEEEEETTTTTER!!!!!!!
AA
Adey Ajet
Nov 14, 2025
3.0
I noticed some residue on my sandwich which I found a bit off-putting. my guess is food had been burned — It would be great if the machines and cooking process could be monitored more closely to avoid this in the future.
AJ
alexandra julbert
Nov 11, 2025
1.0
If I could give 0 stars I would. Manager “cash or kash” was so rude I’ve never encountered something like it she kept laughing at me for asking about items on the menu and telling me she wasn’t gonna name anything. She then refused to let me order with someone else and I was whispering about me. Didn’t even get my food or free Veterans Day donut.
KK
Kat
Nov 7, 2025
3.0
I come to this Dunkin’ Donuts frequently, and the staff is generally fast, which I appreciate. I’ve had some mixed experiences with the food and employees though. For example, three bacon, egg, and cheese wraps cost about $9, while a single bacon, egg, and cheese bagel sandwich is $5.44. The sandwich is much bigger and cheaper, which doesn’t make a lot of sense. The sandwiches are good but occasionally can be burnt.
I come here for coffee if I need it since the prices are more affordable than any other coffee place here around Indy, though I can’t have iced coffee anymore because it upsets my stomach and it’s another trip to the bathroom 🚽. Occasionally, the drive-thru employees can sound a rude through their tone, but on the bright side they always get the order done correctly. Overall, a convenient spot with generally good service, but some inconsistency with food experiences.
LZ
Leah Zoellner
Oct 23, 2025
2.0
Food from here is terrible, absolute trash, but the drinks are fine. The location on Smith Valley is much better.
What are the hours of operation for this Dunkin' location in Indianapolis, IN?
This Dunkin' location is open 24 hours every day, Monday through Sunday.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both curbside pickup and delivery services.
What are some of the special beverages I can try at Dunkin' this holiday season?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, or the Berry Sangria Refresher available during the holiday season.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on Apple and Android devices for a fast grab and go experience.
What types of meals does this Dunkin' serve?
This Dunkin' serves breakfast, brunch, and lunch meals.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location offers a drive-thru for customer convenience.
What payment options are available at this Dunkin' location?
You can pay using debit or credit cards at this Dunkin' store.
What are some nearby places I can visit before or after stopping at Dunkin'?
Nearby places include Barton’s Pub for drinks and food, Marco’s Pizza for a meal, and Sun Nails for beauty services.
Are there any nearby grocery stores or markets close to this Dunkin'?
Yes, Tha Asian Grocery LLC and Don's butcher shop are nearby grocery stores you can visit.
Is there any convenient transport or essential services near this Dunkin' location?
Yes, there is a nearby Speedway gas station and a CVS Pharmacy, which might be convenient for fueling up or picking up essentials when visiting Dunkin'.