Dunkin'

Reviews

• TR

  Taylor Reed

  Nov 11, 2025
  1.0
  I'm severely disappointed with this Dunkin. We just moved here and never had a bad experience with Dunkin. 11/11/25 at 8 this morning, I had a terrible interaction with an employee. The women with blonde hair and a bad attitude needs to learn respect and customer service! I ordered a drink for my daughter and I. As advertised on the app is the peppermint mocha. It's advertised as a dark brown, like I have always gotten it. I nicely asked, "I think you messed up on my drink?" I added coming back around the lady then had attitude because I wouldn't come inside ? My daughter was in the car. I then come to window and said this is suppose to be brown. It tasted like nothing. But I only said it was suppose to be brown. She replies "that is brown" with the most nasty attitude. I then say "umm their is no need to be rude that's not polite" she could have said oh let me fix that for you or let us see what we can do. But no attitude and then goes to staff while I visibly can hear and makes fun of me and proceeds to say "is this not brown guys" I mean disgusting behavior. The other lady working drive thru with brown hair was a sweet young lady. Dunkin should really think about the community. People work hard to spend money and some maybe dealing with a lot right now and now my morning has been ruined. I'll be reaching out to corporate. Disgusting. Your mother should have taught you better than to be disrespectful.
• RV

  Reggie Valdez

  Oct 15, 2025
  3.0
  Quit Starbucks and I came to Dunkin a few times in the afternoon, everything was good. And then I came today at 7:30 in the morning and their drive-through is closed. So I guess this won’t be my new copy place after all.
• RB

  R.D. Brock.

  Oct 13, 2025
  1.0
  Drive sucks , drive thru customer service from their workers sucks and their works completely suck.... WE DEFINITELY WILL NOT EVER COME BACK TO THIS DUNKIN' DONUTS AGAIN!!!!!
• LW

  Laura Williamson

  Oct 6, 2025
  5.0
  Very clean! Service is always good!
• AT

  Avery Thompson

  Sep 18, 2025
  1.0
  I don’t like writing stuff like this but today I went through the drive thru and there seemed to be some kind of miscommunication on what I had ordered. I asked for a frozen coffee. When I asked if it could be a Carmel frozen coffee (because I couldn’t really see the menu to read it) the lady taking my order said “so you don’t want a frozen coffee. I replied “never mind I’ll just have a regular frozen coffee.” Somehow that got miscommunicated and I ended up receiving an iced coffee. I asked the girl giving me my order (who was very nice) if it was frozen as that’s what I believed I ordered and immediately the girl taking the orders turned around and started arguing that I said I wanted an iced coffee. She was being very rude about the mistake while I was still sitting there listening to the whole thing. I explained to her what I had said and she said I can either pull around or get a refund. I decided to just take the iced coffee and leave. I would’ve been fine with pulling around or even keeping the iced coffee and paying more for a new one but because of how she spoke to me i chose to leave. I understand having a bad day and not wanting to be at work, I have two jobs, one in retail and one in food so I get it. On the other hand, I do not understand speaking to a customer with disrespect over a misunderstanding. I hope her day got better and she didn’t speak to any other customers the way she spoke to me. Aside from her, the managers stood around and let her get aggressive with me. So I believe there is room for improvement all around. Thank you.

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