Brand Certified
Dunkin'
3.4(631 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
7015 S. Kentucky Ave, Indianapolis, IN
46113, United States
Certified by Dunkin' • Feb 22, 2026
(331) 343-9973
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.4
631 reviews
5 stars
256
4 stars
93
3 stars
80
2 stars
52
1 star
150
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful during interactions.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness of the location, others noted a chaotic atmosphere and poor organization among staff.
Food Quality
Several reviews mentioned stale or poorly prepared food items, leading to dissatisfaction with the overall dining experience.
Management Issues
Feedback indicated a lack of effective management, with calls for better training and oversight of staff to improve service quality.
- MSM Sha2 days ago1.0Starbucks in Camby is way better, they are nicer to me at the window. Almost every time I’m in the Dunkin drive thru whoever works it is rude I usually go every morning at 8am but after today I’m done
- ATAndrea ThomasFeb 19, 20261.0The donuts were dry but not as dry as Taylor's attitude. Being a customer shouldn't feel like I'm bothering someone to do their job.
- MSMed SidiFeb 15, 20261.0Bad service
- DDDoc D34Jan 11, 20263.0So it seems like, after reading some past reviews, a couple of things are apparent. This location doesn’t read their reviews or they do and just don’t care, seems like everyone has just about the same issues with the same people, and Dunkin Corporate should really consider makes some drastic changes with this franchise location. I’ve been coming here for quite a while now and have some how become a target of a certain employees attitude. WHY ALLOW ONLINE ORDERING if when waiting in line after placing it you just push loyalty aside and the order will be made at the employee convenience and not when the customer arrives and says hey I’m here. If you place an order at the speaker it is made immediately but if you convince yourself and place and pay by the app you’ll just get told to pull back around, pull around back, or pull up to the front cause it’s not ready and they will serve others after you have arrived before they get to you? So if I order more than 4 items it tells me on the app it will be ready in 25-30 minutes, but if I place the same order at the speaker I can just sit and wait at the window for them to get it ready. Customer convenience not employee convenience is the reason for online ordering not the other way around. I’d love to hear a response from the store manager, franchise owner, or corporate representative on why this is and if they are even interested in addressing/fixing problems at this location.
- GFG FDec 15, 20251.0Horrible. Worst location ever. Tye manager/owner makes bad customer service decisions . Won't return after several unpleasant visits in a row. Staff constantly refusing my order where other locations have no issues. Staff is snappy and rude
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' at 7015 S. Kentucky Ave, Indianapolis?
Dunkin' is open daily from 4:30 AM to 8:00 PM.
Where is this Dunkin' location situated?
This Dunkin' is located at 7015 S. Kentucky Ave, Suite 114, Marion, Indianapolis, IN 46113, US.
Does this Dunkin' offer delivery and pickup services?
Yes, delivery and curbside pickup services are available.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and comfort food for breakfast, lunch, brunch, and dinner.
Can I order Dunkin' products ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What special menu items are available during the holiday season?
During the holiday season, you can try the new Cookie Butter Cloud Latte, return of the Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Is there drive-thru service at this Dunkin' location?
Yes, this Dunkin' has a drive-thru for convenient ordering and pickup.
What nearby restaurants are close to Dunkin' at 7015 S. Kentucky Ave?
Nearby dining options include Papa John's Pizza, CHICAGO'S FISH CHICKEN & GYROS, and Mark's Pub, providing a variety of American, seafood, and pub food options.
Are there other coffee shops near Dunkin' that I can visit?
Yes, nearby coffee options include another Dunkin', Dunkin Donuts, and Circle K convenience store which also serves coffee.
What other services are available near this Dunkin' location for customers?
Nearby services include tanning at Caribbean Tanz, beauty and spa treatments at Camby SPA and Roots Family Salon, Bitcoin ATMs, and tattoo art at DELTA 9's Custom Tattoos & Art Gallery and Sick With It Studios.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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