Dunkin'

Reviews

• DD

  Doc D34

  1 day ago
  3.0
  So it seems like, after reading some past reviews, a couple of things are apparent. This location doesn’t read their reviews or they do and just don’t care, seems like everyone has just about the same issues with the same people, and Dunkin Corporate should really consider makes some drastic changes with this franchise location. I’ve been coming here for quite a while now and have some how become a target of a certain employees attitude. WHY ALLOW ONLINE ORDERING if when waiting in line after placing it you just push loyalty aside and the order will be made at the employee convenience and not when the customer arrives and says hey I’m here. If you place an order at the speaker it is made immediately but if you convince yourself and place and pay by the app you’ll just get told to pull back around, pull around back, or pull up to the front cause it’s not ready and they will serve others after you have arrived before they get to you? So if I order more than 4 items it tells me on the app it will be ready in 25-30 minutes, but if I place the same order at the speaker I can just sit and wait at the window for them to get it ready. Customer convenience not employee convenience is the reason for online ordering not the other way around. I’d love to hear a response from the store manager, franchise owner, or corporate representative on why this is and if they are even interested in addressing/fixing problems at this location.
• GF

  G F

  Dec 15, 2025
  1.0
  Horrible. Worst location ever. Tye manager/owner makes bad customer service decisions . Won't return after several unpleasant visits in a row. Staff constantly refusing my order where other locations have no issues. Staff is snappy and rude
• TR

  Taylor Reed

  Nov 11, 2025
  1.0
  I'm severely disappointed with this Dunkin. We just moved here and never had a bad experience with Dunkin. 11/11/25 at 8 this morning, I had a terrible interaction with an employee. The women with blonde hair and a bad attitude needs to learn respect and customer service! I ordered a drink for my daughter and I. As advertised on the app is the peppermint mocha. It's advertised as a dark brown, like I have always gotten it. I nicely asked, "I think you messed up on my drink?" I added coming back around the lady then had attitude because I wouldn't come inside ? My daughter was in the car. I then come to window and said this is suppose to be brown. It tasted like nothing. But I only said it was suppose to be brown. She replies "that is brown" with the most nasty attitude. I then say "umm their is no need to be rude that's not polite" she could have said oh let me fix that for you or let us see what we can do. But no attitude and then goes to staff while I visibly can hear and makes fun of me and proceeds to say "is this not brown guys" I mean disgusting behavior. The other lady working drive thru with brown hair was a sweet young lady. Dunkin should really think about the community. People work hard to spend money and some maybe dealing with a lot right now and now my morning has been ruined. I'll be reaching out to corporate. Disgusting. Your mother should have taught you better than to be disrespectful.
• RV

  Reggie Valdez

  Oct 15, 2025
  3.0
  Quit Starbucks and I came to Dunkin a few times in the afternoon, everything was good. And then I came today at 7:30 in the morning and their drive-through is closed. So I guess this won’t be my new copy place after all.
• RB

  R.D. Brock.

  Oct 13, 2025
  1.0
  Drive sucks , drive thru customer service from their workers sucks and their works completely suck.... WE DEFINITELY WILL NOT EVER COME BACK TO THIS DUNKIN' DONUTS AGAIN!!!!!

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