Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
978 reviews
5 stars
404
4 stars
187
3 stars
114
2 stars
73
1 star
200
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including dirty restrooms and dining areas.
Customer Service
Service quality varied significantly, with many reviews highlighting rude staff and poor communication.
Food Quality
Several customers complained about stale donuts and poorly prepared food items, including cold sandwiches and burnt coffee.
Order Accuracy
Frequent issues with incorrect orders and misunderstandings regarding customer requests were noted.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items like coffee and donuts.
- SPSierra Payton3 days ago1.0If I can give no stars I would. THIS IS THE WORSE LOCATION TO GO TO.RUDE CUSTOMER SERVICE.FOOD ALWAYS HALF DONE OR OVER COOKED. It has went down at this location since they changed the staff. They are extremely rude, they rush your service, and my hot coffee is always cold. The owner needs to replace the entire staff!!!
- FJFrank Aviles JrNov 11, 20251.0How do you not have hot coffee and my hashbrowns always taste like they’ve been sitting out for a few days. Will not be coming back to this one. I’d rather cut Dunkin out of my life instead. The staff was different this time but they are typically rude as hell and more interested in playing in their phones.
- IMIrvin MediaNov 7, 20251.0More ice than actual Coffee even asked for light ice Avocado toast was not even toasted bread was super soft and bacon wasn’t even fully cooked Bathrooms are always out of service
- NMNina MomonNov 7, 20251.0Came this morning for the new holiday menu some donuts and sandwiches for myself and my work colleagues it was all Horrible! They rushed everything out and there was not anyone behind me to even be rushing my coffees were absolutely disgusting and tasted very old we all threw it away and the sandwiches were overcooked and hard so we had to toss them as well! Donuts tasted old like they saved them and didn’t put any fresh ones out! This is the worst location there is any time I stop which is rare has always been a negative experience! This will be my last time.
- RCRettak CollierOct 27, 20255.0Dunkin’ Donuts is my go-to spot for holiday treats, coffee runs, and quick family breakfasts! Their seasonal donuts and holiday drinks are always a hit — especially the peppermint mocha and caramel swirl lattes 😍. I love that Dunkin’ makes it easy and affordable to grab fresh donuts, breakfast sandwiches, and hot cocoa for the kids on busy mornings. The staff is always friendly, and the service is fast — even during the holiday rush. It’s definitely a kid-friendly stop — my son loves picking his favorite sprinkle donut while I grab my coffee fix. Perfect for on-the-go families and anyone looking to add a little sweetness to their day. Whether you’re shopping, road-tripping, or just need a pick-me-up, Dunkin’ is the perfect holiday stop! #DunkinDonuts #HolidayVibes #CoffeeLovers #DonutLovers #FamilyFriendly #KidFriendlyCafe #BreakfastOnTheGo #HolidayTreats #PeppermintMocha #SweetMoments #DunkinRun #CoffeeTime
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3850 N. Shadeland Ave, Indianapolis?
Dunkin' in Indianapolis is open from 5:00 AM to 6:00 PM on weekdays, 6:00 AM to 6:00 PM on weekends, with slight variations for delivery hours.
Can I order Dunkin' products for delivery or pickup at this location?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, brunch, and lunch.
Does Dunkin' have a drive-thru service for quick ordering?
Yes, this Dunkin' location has a drive-thru available for customer convenience.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or use the online order link provided.
Are there any new or seasonal menu items currently available at Dunkin'?
Yes, Dunkin' is featuring holiday menu items like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' offer free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' provides free Wi-Fi and accepts both credit and debit card payments.
What nearby places can I visit around Dunkin' at 3850 N. Shadeland Ave?
Nearby you can find CVS Pharmacy for your health and shopping needs, LibertyX Bitcoin ATM for financial services, and several restaurants like Foon Ying, a Chinese restaurant, and Super Sharks Fish & Chicken for fast food.
How can the nearby CVS Pharmacy help during a visit to Dunkin'?
After enjoying your meal or coffee at Dunkin', you can conveniently stop by CVS Pharmacy nearby for pharmacy, shopping, or health services.
Are there other dining options near Dunkin' for customers interested in diverse cuisines?
Yes, nearby dining options include Anita Botanas offering Mexican cuisine and Jordans Fish and Chicken for seafood lovers, providing variety after or before your Dunkin' visit.