Brand Certified
Dunkin'
3.5(990 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
3850 N. Shadeland Ave, Indianapolis, IN
46226, United States
Certified by Dunkin' • Feb 22, 2026
(331) 293-7248
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.5
990 reviews
5 stars
405
4 stars
188
3 stars
114
2 stars
75
1 star
208
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor communication and service.
Food Quality
Many customers reported stale or poorly prepared food items, including donuts and sandwiches, leading to dissatisfaction with their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and restrooms.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, including missing items and wrong food preparations.
Overall Experience
The overall sentiment is largely negative, with many customers stating they would not return to this location due to repeated poor experiences.
- SDS D6 days ago2.0Says it closes at 6 but locked all the doors at 5:15pm. Said they only do drive through.
- ACAnthony CellentaniFeb 8, 20261.0This place is not great. They messed up my coffee remade it and messed it up again. Not to mention barely any English spoken unfortunately. Asked for waters they looked at me said nothing and walked away. They were also on TikTok live. Unique experience won’t be back
- HZHelen ZassDec 29, 20255.0The Coffee is delicious, not like the other Duncan. 's donut locations, their coffee is terrible, but this coffee is delicious. The donuts are good, they're always clean and efficient. The only thing is all the zombies that hang out outside in the parking lot, especially in the morning when it's dark and come up to your car and you have to show your firearm to scare them away. But other than that delicious.
- MMMaria MaisonaveDec 22, 20252.0I ask for a ice mocha .then to make sure I was getting the right one I explain with the shave ice .like McDonald's .kinda like ice cream she tell me ya .so I got it .it cost me 5.55 and it was just ice mocha with Chucky ice .not sweat at all .they can't speak English good and I was watching them taking drive thru .and getting mad cause no one can understand stand them . Coffee take like shit .I will never go back to any Dunkin again
- LJLaTosha JamisonDec 18, 20251.0This was my first time going to any Dunkin’ Donuts ever, and I don’t think that I will ever go back again. I ordered ahead very early morning, there was no line, but still my order was not ready upon arrival. Both my drink and my donut order was incorrect when it finally was given to me, and one of the items that I ordered was not available in the store, even though it showed available on the app. I was able to turn around and come back to fix the donut order, but was too far away when I realized my coffee order was not what I was charged for and just wasn’t going to go back again.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 3850 N. Shadeland Ave, Indianapolis?
Dunkin' in Indianapolis is open from 5:00 AM to 6:00 PM on weekdays, 6:00 AM to 6:00 PM on weekends, with slight variations for delivery hours.
Can I order Dunkin' products for delivery or pickup at this location?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and offers meals for breakfast, brunch, and lunch.
Does Dunkin' have a drive-thru service for quick ordering?
Yes, this Dunkin' location has a drive-thru available for customer convenience.
How can I order ahead from this Dunkin' location?
You can order ahead using the Dunkin' mobile app available on both iOS and Android, or use the online order link provided.
Are there any new or seasonal menu items currently available at Dunkin'?
Yes, Dunkin' is featuring holiday menu items like the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does Dunkin' offer free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' provides free Wi-Fi and accepts both credit and debit card payments.
What nearby places can I visit around Dunkin' at 3850 N. Shadeland Ave?
Nearby you can find CVS Pharmacy for your health and shopping needs, LibertyX Bitcoin ATM for financial services, and several restaurants like Foon Ying, a Chinese restaurant, and Super Sharks Fish & Chicken for fast food.
How can the nearby CVS Pharmacy help during a visit to Dunkin'?
After enjoying your meal or coffee at Dunkin', you can conveniently stop by CVS Pharmacy nearby for pharmacy, shopping, or health services.
Are there other dining options near Dunkin' for customers interested in diverse cuisines?
Yes, nearby dining options include Anita Botanas offering Mexican cuisine and Jordans Fish and Chicken for seafood lovers, providing variety after or before your Dunkin' visit.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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