Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Indianapolis, IN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.2
271 reviews
5 stars
108
4 stars
28
3 stars
27
2 stars
25
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Food Quality
Numerous reviews highlighted issues with stale and poorly prepared food items, including donuts and breakfast sandwiches.
Order Accuracy
Frequent complaints about incorrect orders and long wait times, with many customers expressing frustration over repeated mistakes.
Drive-Thru Experience
The drive-thru service is consistently slow, with long wait times reported even when few cars are in line.
Management Issues
Several reviews indicated a need for better management and training, as well as concerns about the overall operation of the location.
- RPrachel pappasNov 18, 20251.0Taste like water. Every time. Or skimps out on the espresso shots you add & pay for. Lazy and inconsistent. Go to Pendleton pike. ALWAYS AMAZING
- JRJuan RodriguezOct 27, 20255.0This is the closest DD to our home but it used to be run poorly in the past: no service because machines were clean two hours before closing, no donuts early in the afternoon, long lines for the bare minimum. But a year or more ago the place was run by truly professionals who always prepare your order fast and efficiently. They recognize you and value you as a return customer and sometimes they even add a few extra donut holes or treats for being a return customer. The place is still small inside, but the drive-through experience is amazing. The road has been recently paved and the place is open for longer shifts and hours. A much needed and welcomed change who made us return to it more than we should, to be honest. ;-)
- NCNyasia ClimonsSep 26, 20251.0Went thru the drive through got 3 snackin bacon and a wake up wrap. All the snackin bacon was either visibly burnt or tasted burnt and it was no wake up wrap. I returned to get it remade and to get the wake up wrap. The lady insisted she gave it to me the wrap I wasn’t about to arguing so I just asked to remake the snackin bacon. The picture posted is how all 3 snackin bacon was remade the same way burnt.
- KKKimberlyAug 16, 20251.0This place is my normal Dunkin location today they were very rude. I came in 5 mins ago, a young man in the green shirt, put our order behind the counter to where I had to reach behind the counter to grab my order. I was standing right there, he never spoke and walked straight off. He looked about 16 with a short hair cut and brown hat. This generation needs to learn better customer service or talk need to retrain him.
Frequently Asked Questions About Dunkin'
What are the regular opening hours of Dunkin' at 9926 E 79th St, Indianapolis?
Dunkin' is open Monday to Friday from 5:00 AM to 7:00 PM, and on Saturdays and Sundays from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup options?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Are there any special seasonal drinks available at this Dunkin'?
Yes, during the holiday season, Dunkin' offers special drinks like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead using a mobile app for faster service at this Dunkin'?
Yes, you can use the Dunkin' mobile app available on iOS and Android to order ahead for a fast grab and go experience.
What types of meals can I expect to find at this Dunkin'?
This Dunkin' serves breakfast, brunch, and lunch meals including coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have a drive-thru service?
Yes, this Dunkin' has a drive-thru service for convenient ordering and pickup.
Is free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers at this Dunkin'.
What nearby places can I visit after grabbing a coffee at Dunkin'?
Nearby places include Sundae's Homemade Ice Cream to enjoy desserts, Lulu Sushi and Bubble Tea for a meal or drinks, and The Nail Spa if you're interested in some relaxation and self-care.
Are there convenient grocery or pharmacy options near Dunkin'?
Yes, Kroger grocery store and CVS Pharmacy are nearby, making it easy to shop for essentials before or after your Dunkin' visit.
If I'm coming from the area near Starbucks or McDonald's, how accessible is this Dunkin'?
This Dunkin' is close to Starbucks and McDonald's locations, providing convenient alternatives for coffee and food within the same area.