Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Hours
Reviews
3.5
314 reviews
5 stars
141
4 stars
50
3 stars
19
2 stars
28
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food for being fresh and delicious, particularly the pizza and breadsticks.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for orders.
Delivery Problems
Many customers reported issues with delivery, including late arrivals, incorrect orders, and lack of communication.
Inconsistent Experience
While some customers had positive experiences, others reported repeated problems with order accuracy and service, leading to frustration.
Staff Friendliness
Some staff members received commendations for their friendliness and helpfulness, particularly Sandy and Herschel.
- SHSam HuberOct 19, 20251.0Do not pick up from here as a door dash driver the lady working behind the counter would rather joke around in the back than give you your order. Then she goes back gets the order and leaves it there for 10 minuets and prepares other orders when she knows a driver is waiting for the order. Absolutely unacceptable.
- AIarmil ivahSep 16, 20255.0The pasta sauce was rich.
- OTOumar TounkaraSep 12, 20255.0Five stars
- NNNolanSep 9, 20255.0Best pizza place ever
- CPCrissy PhillipsAug 19, 20255.0The food is always good, fresh and hot.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 2357 East 62nd Street, Indianapolis, IN 46220, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to 12:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I place an order with Donatos Pizza online or via apps?
You can place an order through their website at donatos.com or through their apps available on the Apple App Store and Google Play.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned pizza company founded in Columbus, Ohio in 1963.
What other businesses are near Donatos Pizza that I might want to visit?
Nearby businesses include Sherwin-Williams hardware store, Vintage Vogue by GW thrift store, Style Nail salon, and Baskin-Robbins ice cream shop, among others.
Are there any nearby food options around Donatos Pizza besides it?
Yes, nearby food options include Pizza Hut, CM Korean Fried Chicken, Baskin-Robbins, King Dragon Chinese restaurant, and MCL Restaurant & Bakery Broad Ripple.
What nearby services could I use while visiting Donatos Pizza?
While visiting Donatos Pizza, you can use nearby services like Sparkling Image Car Wash, Keystone Forty Minute Cleaners dry cleaning, Chase Bank ATM, and Lotus Spa and Nails beauty salon.