Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customer service experiences vary widely, with some praising friendly staff while others report rude interactions and poor handling of orders.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and delivery problems, leading to frustration.
Food Quality
While some reviews highlight delicious and fresh food, others mention inconsistencies in quality, such as overcooked or poorly prepared items.
Delivery Issues
Numerous complaints about late deliveries and poor communication regarding order status were noted, impacting overall customer satisfaction.
LO
Luis ortiz
Dec 16, 2025
5.0
I Work near by and this place has always been a great and quick place to get lunch. The service has always been top notch aswell. 10/10 place.
RC
Rob Connors
Dec 5, 2025
1.0
Rude staff. Made our pizza wrong then got mad about it. Blamed the AI and said “sorry bout you”. Waste of time and money.
SH
Sam Huber
Oct 19, 2025
1.0
Do not pick up from here as a door dash driver the lady working behind the counter would rather joke around in the back than give you your order. Then she goes back gets the order and leaves it there for 10 minuets and prepares other orders when she knows a driver is waiting for the order. Absolutely unacceptable.
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 2357 East 62nd Street, Indianapolis, IN 46220, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday from 11:00 AM to 11:00 PM, Friday and Saturday from 11:00 AM to 12:00 AM, and Sunday from 11:00 AM to 11:00 PM.
Does Donatos Pizza offer delivery and pickup services?
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I place an order with Donatos Pizza online or via apps?
You can place an order through their website at donatos.com or through their apps available on the Apple App Store and Google Play.
Is Donatos Pizza a family-owned business?
Yes, Donatos Pizza is a family-owned pizza company founded in Columbus, Ohio in 1963.
What other businesses are near Donatos Pizza that I might want to visit?
Nearby businesses include Sherwin-Williams hardware store, Vintage Vogue by GW thrift store, Style Nail salon, and Baskin-Robbins ice cream shop, among others.
Are there any nearby food options around Donatos Pizza besides it?
Yes, nearby food options include Pizza Hut, CM Korean Fried Chicken, Baskin-Robbins, King Dragon Chinese restaurant, and MCL Restaurant & Bakery Broad Ripple.
What nearby services could I use while visiting Donatos Pizza?
While visiting Donatos Pizza, you can use nearby services like Sparkling Image Car Wash, Keystone Forty Minute Cleaners dry cleaning, Chase Bank ATM, and Lotus Spa and Nails beauty salon.