Donatos Pizza

3.6
251 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Location

Donatos Pizza
1465 West 86th Street, Indianapolis, IN
46260, United States

Hours

Reviews

3.6
251 reviews
5 stars
124
4 stars
33
3 stars
24
2 stars
14
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude interactions and poor handling of complaints.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders, leading to customer dissatisfaction.

Delivery Timeliness

Delivery times are often longer than promised, with multiple customers reporting late deliveries and cold food.

Food Quality

Food quality is inconsistent; while some customers enjoyed the pizza and wings, others found them lacking in flavor or served cold.

Cleanliness

The dining area is generally reported as clean, contributing positively to the overall experience.
  • KS
    Katie Belle Studios
    Nov 30, 2025
    5.0
    The staff at this location are truly amazing! Someone broke into my car and the staff, Joey, Ayden and Their manager (I didn’t catch her name) swept out my car and taped up the window that was broken. I would 100% go back here again to actually purchase a pizza! :)
  • JS
    Janet Schneck
    Nov 19, 2025
    5.0
    We used the private dinning room. It was clean and had several tables we could put together.
  • PH
    Paige Hardesty
    Sep 30, 2025
    1.0
    I ordered at 7 am to get delivered at noon showed up at 12:30 cold and with a mutt in car. I'm disappointed and disgusted. Never again. Door dash is wild.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for their Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza?

Donatos Pizza is open Monday through Thursday and Sunday from 11:00 AM to 11:00 PM, and Friday and Saturday from 11:00 AM to midnight.